The Senior Vice President, Enterprise Business and Systems Operations plays a key role in the overall service delivery, and management of enterprise technology projects. This role is responsible for the implementation of large-scale, organization wide projects using a standard project management methodology. This role reports to the Chief Information Officer and supports internal and external development teams, as well as BUs as projects are rolled out. Extensive knowledge of project management best practices, financial systems and operations and compliance requirements such as SOC2 are essential.

The Senior Vice President serves as a resource and advisor to the CIO and the IT Chief Project Officer, the Chief Financial Officer, the Information Technology Steering Committee, and its members, and to the Executive Leadership Team. This role should champion culture change and shift the organization toward greater execution

Responsibilities:

Microsoft D365

• Manages the ongoing enhancements for Microsoft D365 environment, including F&O, CE and Microsoft Dynamics Marketing.
• Manage the mandatory upgrades, and maintenance of the environment, including Microsoft and HSO (for Project360).
• Coordinates technical activities between internal and external resources and ensures proper timing and delivery for D365 projects.
• Ensures that the end user support model is functioning, effective and meeting the needs of Segal staff.
• Ensures that the reporting requirements of Segal staff are addressed.
• Coordinate training and communications for upgrades and enhancements, as needed.
• Ensure that changes, enhancements, and upgrades follow the Segal secure Software Development Life Cycle (S-SDLC), including testing, change documentation, preparation of change tickets and attendance at the Change Advisory Board meetings.

Enterprise PMO

• Establishes and manages the Enterprise Project Management Office, ensuring delivery of enterprise projects by directly supervising internal and external project managers, working closely with IT and BUs.
• Operates as a liaison between the CIO, IT Leadership Team, Executive Leadership, Market Directors, and the Business Unit leadership to ensure the strategic initiatives of the company are met through IT enterprise projects and programs.
• In coordination with the IT Chief Project Officer, plays a key role in the overall development, strategic planning, budget management and service delivery of enterprise-wide systems projects.
• Coordinate training and communications for new enterprise projects as needed.
• Establishes key processes including governance, risk management, implementation methodology, project management, and other strategic practices.
• Ensures effective communications and collaboration; identifies, develops, and maintains strategic alliances with the BUs and other stakeholders, maintains regular communication channels, and disseminates timely information.
• Creates detailed project plans and monitors progress, manages risks, issues, challenges and communicates status.
• Respond to Segal strategic initiatives that advance measurable change through the development and/or enhancement of enterprise systems.
• Troubleshoots project challenges.
• Coordinates resources efficiently and effectively toward organizational goals
• Ensures the delivery of qualitative and quantitative goals and outcomes of projects.
• Assesses the feasibility and sustainability of projects and efficient service delivery.

• Ten years’ experience leading business and technical teams in complex environments.
• A bachelor's degree in information technology or a related field, or equivalent experience.
• Ten years’ experience in IT project management.
• Highly developed leadership and interpersonal skills, analytical abilities, and superior communication skills.
• Exceptional technical, analytical, and project management skills.
• Demonstrated, successful experience in delivering projects with compliance related requirements such as HIPAA, SOX and SOC2 assessments.

Diversity, Equity & Inclusion at Segal:

We recognize that individuals bring a broad range of experience and abilities that go beyond the technical requirements of a job. If your experience and qualifications are close to what you see described here, we encourage you to apply. Diversity of employment, skills and life experience, combined with passion, are key to innovation and excellence. We encourage individuals, including but not limited to women, minorities, the disabled and protected veterans and those from all other backgrounds to apply to our positions. Please let us know if you require accommodation during the interview process and…thank you for considering Segal.

About Segal and its Total Rewards Program:

Segal is a privately owned, leading North American employee benefit, human resources and investment management consulting firm with over 80 years of history providing trusted advice that improves lives. Clients include public and private corporations, multiemployer trust funds, public sector entities, higher education institutions, institutional advisors, among many others.

Segal’s total rewards are part of what makes Segal a special place to work. The current salary range for this position is $160,000 to $240,000 plus opportunity for a discretionary performance bonus based on company profitability and employee performance. In addition, Segal offers a comprehensive suite of benefits to include a non-contributory defined benefit pension plan, matching and discretionary contributions to a 401(k) profit sharing plan, medical and prescription benefits including contributions to a health savings account for eligible employees, dental benefits, life insurance, disability insurance, an Employee Assistance Program, wellness benefit reimbursements and rewards, and professional credential and tuition reimbursement. Segal also provides comprehensive paid time off including holidays, vacation days, sick leave, paid family leave and sabbaticals.

Please Apply:

Segal is the right size, the right organization and…the right move for you! Please apply now.

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