Job description

LAVIDA MASSAGE of Troy is looking for a team focused Store Manager

• Minimum 2+ years membership/commission sales experience
• Experience in meeting sales goals or quotas
• Experience with Spas or Wellness Centers is a strong plus

As a member of our team, you would be responsible for helping us grow membership sales and creating great guest experiences. A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. We have a tremendous team of gifted massage therapists, esthetician, and caring sales associate staff - all of whom have created a welcoming, caring environment that our guests can feel, from the moment they walk through our doors.

SCHEDULE

We have an opening for a full-time position that would be responsible for managing the center during peak times, including weekends, weekdays, and some weekday evenings.

RESPONSIBILITIES

Sales

• Meet goals for membership sales
• Effectively promote and sell retail products
• Drive seasonal promotions
• Overall care of staff and their well being
• Presentation of store and advertising displays
• Product management, including receiving and price changes.
• Performance management and workplace scheduling

Guest Scheduling

• Have a friendly, welcoming phone presence
• Be extremely detail-oriented to efficiently book appointments
• Be able to prioritize and multi-task to manage high-volume calls
• Maintain thorough and accurate client notes

Guest Relations

• Have a genuine interest in getting to know clients
• Be able to converse with and connect to clients of different ages and backgrounds
• Ensure our guests are cared for, from the minute they walk through the door to the time that they leave the center

Teamwork

• Work effectively and positively with massage therapist and esthetician teams

Center Operations & Cleanliness

• It is important that we maintain an organized, sanitary and safe environment for our guests and our team. The front desk is responsible for hourly walk-through of the center to ensure that the lobby, restrooms, laundry room and break-room are clean and sanitized.
• Daily cleaning including vacuuming, dusting, and mopping and cleaning of restrooms.

THE IDEAL SALES ASSOCIATE
To be happy and successful in this position, you would:

• Believe in the mental and physical benefits of massage therapy and skin care

• Be focused on sanitary protection personally and for guests and team members due to COVID-19

• Get a real sense of satisfaction out of helping people

• Be very comfortable selling

• Be motivated by the opportunity to earn more through sales commissions

• Love meeting and getting to know people

• Like working in a team environment

• Be detail-oriented

• Be comfortable working on computer (e.g. Word and Excel)

BENEFITS

• Hourly Compensation plus Sales Commissions

• Discounts on Products and Services

• Free Massages

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Flexible schedule

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Sales: 2 years (Required)

Work Location: One location

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