FIMER designs, manufactures and sells inverters and related infrastructure products for the solar market. FIMER?s newest facility supporting renewable energy is located in Phoenix, Arizona. There the company produces its industry-leading three phase utility and commercial grade inverters ranging in power from 500KW to 2MW.

The Field Service Engineer will

• Maintain and service inverters and associated capital equipment to ensure 100% customer satisfaction.
• Interact with customers and coworkers at a professional level, able to work both independently and as part of a multi-tasking team.
• Perform depot based repair, testing and re-certificating of inverters
• Perform remote on site customer services, including installing, commissioning, troubleshooting and repairing of inverter equipment and related products.
• Calibrate and coordinate equipment according to precise specifications.
• Provide technical support to customers on site and via telephone and email.
• Provide multi-level user training.
• Provide support to engineering, manufacturing, and sales.
• Provide adequate documentation and reports upon completion of each assigned job.
• Perform field engineering projects while maintaining safety standards.
• Complete onsite audits for improved reliability.
• Carry out on site root cause analysis on equipment failures.
• Prepare proposals for services and engineering activities.
• Prepare and deliver project documentation and progress reports for internal and external clients.
• Execute field and office performance and failure testing, include analysis and repair plan.
• Act as technical liaison between FIMER Product Group Solar and client.
• Make recommendations, based on audits and analysis, to technical personnel for repair and maintenance of equipment.
• Support 3rd party field personnel in execution of activity under FIMER Product Group Solar.