Sr Business Systems II Analyst - Companion Data Services
Full Time
Dallas, TX
Posted
Job description
Summary
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
On a day-to-day basis, new team members can expect to work in a diverse environment where we work as a team at exceeding our customers’ expectations. We are successfully integrated into the larger CMS domain and ensure that information is widely shared, and our processes and procedures are clearly defined. Our staff has accumulated decades of experience supporting our stakeholders, many have reached the level of Subject Matter Experts on business and technical subjects related to our contracts and the broader corporate model.
Position Purpose
Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large, high-visibility project and support efforts. Provide guidance for less experienced staff to ensure they remain on target for meeting customer requirements.
Description
What you’ll do
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Elicit and document user requirements to meet a business objective. Sets customer expectations on feasibility. Identify and validate requirements and organize the information into a logical document using business analysis models that are understood by the customer and Information Systems.
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Act as the Subject Matter Expert for one or more lines of business on various projects. Mentor less experienced business systems analysts.
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Ensure understanding of why the business solution was chosen and guide both technical and customer departments in the development of the systems.
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Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them. Provide guidance to less experienced team members so they can transfer this knowledge to technical departments.
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Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
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Provide the business direction for system changes.
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Validate the business need for solutions to business problems and process improvements.
To Qualify for This Position You’ll Need:
Required Education:
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Bachelor’s degree OR
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4 years of job-related work experience OR
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2 years of job-related experience plus an associate’s degree
Required Work Experience:
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8 years-of IT business analysis experience
Required Skills and Abilities:
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Demonstrated expertise in the concepts of the supported business unit.
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Demonstrated knowledge of standard industry practices and procedures for the business unit.
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Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
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Able to act as a liaison between the business unit and I/S.
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Able to influence and negotiate solutions to business problems.
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Strong teamwork and interpersonal skills.
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Understands how IT affects an organization and is able to link it to business processes.
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Excellent analytical and conceptual skills.
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Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
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Has a conceptual understanding of project management techniques.
Required Software and Tools:
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Microsoft Office.
We Prefer That You Have:
Preferred Work Experience:
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10 years’ experience with Medicare Part A or B Claims Processing
Preferred Software and Tools:
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ServiceNow, Slack, Agile Tools, Confluence
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FISS, MCS, VMA Application Experience
What We Can Do For You:
Our comprehensive benefits package includes:
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401(k) retirement savings plan with company match
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Subsidized health plans and free vision coverage
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Life insurance
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Paid annual leave - the longer you work here, the more you earn
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Nine paid holidays
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On-site cafeterias and fitness centers in major locations
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Wellness programs and a healthy lifestyle premium discount
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Tuition assistance
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Service recognition
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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