About us:

Parterre is a quaint restaurant located on the historic grounds of the Linden Row Inn where we serve an approachable southern cuisine with a New Orleans twist. Our restaurant is a part of Trolley Hospitality Companies, a locally owned company that was awarded one of the Top Workplaces by the Richmond Times-Dispatch.

At Trolley, we understand that our success is driven by the dedication and passion of our employees and together we strive to fulfill our company's mission of delivering happiness to our customers, our community, and our employees. We hope you will join us!

Values we live by:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first-be part of the solution
• Transparency and honesty-no BS

Please visit our website at www.trolleyhouseva.com to learn more!

About You:

• Providing excellent customer service brings you joy.
• You are knowledgeable about food and comfortable talking about preparation methods and ingredients.
• Attention to detail is your superpower.
• You are able to read tables and know what is needed before the customer asks.
• You are a master of the upsell, without being pushy!
• You think ahead and stock items before a shift so that you are prepared when it gets busy.
• You seek out opportunities to 'leave it better than you found it.'
• You are not afraid to acknowledge and learn from your mistakes.
• You want to be a part of a growing company that values their employees.

How You Will Make an Impact:

• Greet customers as they enter the restaurant.
• Become familiar with the menu and answer customer questions concerning food being served.
• Enhance guest experiences by offering personalized service, suggestions, and pairings.
• Take accurate orders and deliver hot food promptly.
• Clear dishes as they are used and manage customer transactions.
• Maintain a courteous and well-mannered demeanor.
• Adhere to a high standard of personal hygiene and appearance.
• Occasional cleaning and stocking, as needed.

Available shifts are Wednesday-Friday evenings and Saturday and Sunday mornings. 20-30 hours a week.

What You Bring to the Table:

• 1+ years of restaurant serving experience
• Willingness to learn and improve skills
• Familiarity with basic types of beer, wine, and liquor a plus
• Experience with variable customer volume a plus
• Able to follow directions and work independently
• Effective verbal communication skills

The Good Stuff:

• Base pay plus tips averages about $20-$30/hr (we guarantee an average of at least $15/hr)
• Discounts at all Trolley House Hospitality companies including catering services, Parterre restaurant, and vending items in our warehouse
• Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year