About this role:

This role provides administrative support to multiple directors, individual contributors, and managers in the Service Operations Team of Technology Infrastructure. Job duties consist of handling moderately complex to complex assignments as well as the routine day-to-day administrative tasks.

General Core Responsibilities Include:

• Calendar Management - Calendar management/resolution of conflicts. Scheduling meetings, including video and conference calls.
• Communications - Interact and act as a liaison with business partners, internal and external staff, and vendors.
• Document Preparation - Draft, edit, track changes/redline, and/or proofread communications and documents, create and update organizational charts, compare document versions, print/copy/scan, and utilize systems of record to create/maintain business documents.
• Excel - Create, edit, and update spreadsheets utilizing provided data, format spreadsheets, and organize data.
• Expenses - Process expense reports according to Wells Fargo policy, route/process invoices, and process check requests.
• Intake/Routing - Manage intake and routing of special processes or requests including those received via shared email boxes or SharePoint sites.
• Mail - Distribute incoming and outgoing mail, faxes, express mail and send outgoing mail.
• Maintain and update SharePoint sites.
• Manager Proxy - Act as proxy for managers on corporate systems where proxies are allowed.
• Meeting Logistics - Prepare meeting agendas, materials, presentations. Coordinate reservations for meeting space, equipment needs, and catering.
• Office Supplies - Place orders for supplies, business cards, and maintain supply rooms.
• Presentation Materials - Create, edit, and update brand standard PowerPoint presentations and create visual presentations such as charts and graphs.
• Records Management - Maintain accurate and organized physical and electronic files in accordance with the Records and Information Management Policy.
• Travel - Make travel arrangements, adjustments as needed, create itineraries, and coordinate ground transportation.
• Visitor Logistics - Register guests with security, arrange for visitor/temporary badge access, reserve workspace, and act as primary point of contact for visitors including greeting and escorting them throughout the facility.

Required Qualifications:

• 4+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Previous experience in a Technology environment
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to follow policies, procedures, and regulations
• Ability to handle confidential material in a professional manner
• Ability to schedule and plan meetings, events, and travel arrangements
• Ability to work effectively, as well as independently, in a team environment
• Customer service focus with the ability to respond to requests in a timely manner
• Demonstrated ability to identify/anticipate problems and take initiative to independently solve
• Excellent verbal, written, and interpersonal communication skills
• Good PC skills with the aptitude to learn new systems quickly
• Intermediate to Advanced Microsoft 365 skills (MS Teams, PowerPoint, SharePoint, Excel, Word)
• Proficient in drafting and proof-reading written documents utilizing proper grammar, punctuation, and spelling
• Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.