Job description

Position Summary:

Create and maintain a Customer 1st culture by delivering a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:

Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty.
Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations.
Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards.
Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning).
Physical demands include, but are not limited to, frequent reaching, standing, turning, squatting, stooping/bending, walking, lifting objects 10 to 55. Occasional lifting over 55 lbs.
Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

High school diploma or equivalent
Effective interpersonal and customer service skills
Good oral and written communication skills
Ability to work in a fast paced environment
Friendly, approachable/outgoing demeanor/team player
Sound judgement/decision making skills
Good math skills (ability to add, subtract, multiply and divide)

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Madison, WI 53717: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location

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