Job description

Our company is looking for an experienced and enthusiastic Security Shift Manager to manage the day-to-day operations of the Security department and oversee all aspects of personnel management. Formulate and enforce consistent application of departmental and company policies and procedures, including emergency response procedures. Ensure excellent customer service and maintain company vehicles.

Job Functions

• Ensure the security, safety, and protection of guests, team members, property and company assets.
• Provide management, direction and leadership to security department staff including but not limited to: interviewing, hiring, training, scheduling, coaching, counseling, evaluating and discharging.
• Supervise, perform and respond to routine or emergency duties requiring moderate to strenuous physical exertion.
• Assume supervisory control of department in the absence of Director of Security.
• Responsible for ensuring that all department personnel consistently act in strict accordance with all applicable laws as well as established departmental and company policies and procedures.
• Formulate and monitor enforcement of departmental policy and procedures and emergency response procedures.
• Perform investigations related to incidents (criminal, medical, accidents, complaints, and missing property) and produce a comprehensive incident report on the subject if required. Assist Officers with their investigations when needed to insure all documentation is acquired for the report. Coordinates and/or instructs Department personnel as to safety policies and procedures, to include reporting and follow-up of reported safety hazards.
• Other duties as assigned by management.

Position Requirements:

• Bachelor’s degree or equivalent experience required and/or preferred
• Four (4) to six (6) years experience in Security and/or equivalent combination of education and/or experience.
• Must be thoroughly knowledgeable of security and safety procedures and regulations.
• Must have excellent customer service and communication skills.
• Physical aspects of the job may include walking and standing for extended periods of time and responding to emergency situations requiring the exertion of moderate to strenuous physical exertion. Must be able to walk stairs.
• Good driving record.
• Must be computer literate.
• Must be able to obtain/maintain any necessary certifications and/or licenses.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Opelousas, LA 70570: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)
• Security management: 5 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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