Job description
**BILINGUAL PREFERRED**
Job purpose
A scheduler greets patients, answers incoming calls, triages emergencies, schedules new
and existing patient appointments, sends appointment reminders, requests patient records,
and follows up with patients.
Duties and responsibilities
Scheduling and confirming appointments
Welcoming patients and updating their information in the dental software(s)
Registering new patients according to established office protocols
Verifying insurance and accurately building patient insurance plan in the dental
software(s)
Assisting patients to complete all necessary forms and documentation
Answering and managing incoming calls
Responding and complying to requests for information
Preparing documentation for upcoming appointments
Checking daily appointment schedule and filling gaps to ensure positive production
Monitoring and replying to e-mails and voicemails
Maintaining a professional reception area
Safeguarding patient privacy and confidentiality
Maintaining OSHA and HIPPA Compliance
Perform all other duties as assigned
Qualifications
High School degree or equivalent required
Exceptional written and verbal communication skills required
Working conditions
Dental practices run at a fast pace and schedulers will be required to keep up with the flow of
doctors and patients.
Physical requirements
Schedulers will be required to:
Sit for long periods of time
Look at a computer screen for extended periods of time
Stand for long periods of time.
Lifting up to 50 pounds
Reports to ADO / Office Manger
Direct reports
None
learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.