SAP Training and Communications Developer

Job Category: Training

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

CACI is looking for an experienced SAP training and communications developer to join the WBSCM Organizational Change Management team to develop training on a large-scale SAP program at a federal civilian agency (USDA).

What You’ll Get to Do:

• Create SAP course curriculum(s) and training materials for maintenance and enhancement releases, and for special projects, as required

• Conduct training needs assessment and upfront gap analysis and evaluation; devise training design approaches and methods

• Develop and provide technical SAP and business process end-user training

  • Develop SAP work instructions, quick reference guides, job aides, and other presentation materials to supplement end-user training

  • Develop eLearning training; simulations, bite-size videos, refine/update Computer Based Training (CBT) modules, as required

• Develop communication artifacts related to the system solution, such as release notes, knowledge base articles, newsletters, and content for End-User facing websites/portals; develop messages required for various phases of the project

• Ensure all end user documentation meets US Federal and Program Accessibility guidelines and requirements (WCAG 508 compliance)

• Support end user delivery and/or knowledge transfer sessions of the new solutions, as required

You’ll Bring These Qualifications:

• Experience in ERP (e.g. SAP, PeopleSoft) training development (any module)

• Strong instructional system design (ISD) and analysis experience

• Technical knowledge and experience with developing short eLearning training

• Must have curriculum design and development experience in an ERP training environment, preferably within the local, state or federal sector or equivalent combination of skills and experience

• Strong technical documentation experience and attention to detail; excellent writing, proofreading and solid layout skills to develop training course materials

• Ability to design/develop detailed Work Instructions, Step-by-step procedures, and quick reference guides/job aides

• Hands-on experience with Ancile uPerform or similar authoring tool

• Hands-on experience with Camtasia or similar eLearning tool

• Strong hands-on experience with Microsoft Office tools

• Strong written and verbal communications

• Demonstrated ability to work independently, under minimal direction

• Experience working in a fast-paced ERP environment where multiple work-streams are on-going in parallel

• Work well under pressure and meet tight deadlines

• NACI clearance must be obtainable

• Bachelor's Degree, and minimum 5 years of experience

These Qualifications Would be Nice to Have:

• SAP Supply Chain (Procurement, Fulfillment, Warehouse and Inventory Management) business process knowledge

• Experience with SAP Cloud Analytics (SAC) reporting and analytics module

• SAP Enable Now (In-App Training for SAP S/4HANA) or other equivalent In-App training methods/tools

• Exposure/experience working with email marketing tools (e.g. MailChimp, MailerLite, Constant Contact)

• Exposure/experience working on an Agile project

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.