Job description
About us
Hampton Inn Clewiston
We are a independently owned and operated Hilton property located in Clewiston, FL. We recently opened, 16 Jul 2020 being the opening date. This is a new property with a passion for hiring people in the community and promising them a mutually beneficial employment.
Responsibilities for this position include serving both as a sales representative and as a front desk receptionist. As a sales representative, responsibilities include identifying leads, negotiating and drafting contracts, committing sales pitches, coordinating sales efforts, executing sales agreements, creating group and meeting room blocks, answering any phone calls and/or emails, and advertising the property in a positive light.
Requirements include excellent hospitality, communication skills, proper email and phone etiquette, ability to establish trusting relationships, public speaking and negotiation skills, attentiveness to detail and organization, and a motivation for sales. Must be proficient in Microsoft Office applications, writing/presenting in a high level of sophistication, and have a working of CRM systems.
Alongside serving as a sales representative, there will be the added responsibilities of serving as a front desk receptionist to include answering phone calls, responding to emails, checking guests in, creating reservations, handling guest disagreements in a quiet and orderly manner, ensuring the lobby is clean at all times, and the hotel is in safe operation. Shifts will vary from 7am - 3pm, 3pm - 11pm, and 11pm - 7am
Prior experience in hospitality is desired but not required. Reception and customer service experience is strongly recommended. Background in sales experience is strongly preferred.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Clewiston, FL 33440: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Hotel experience: 1 year (Preferred)
- customer service: 2 years (Preferred)
- Sales: 1 year (Preferred)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
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