Job description
Our client (Industrial equipment manufacturer for Semicon indurstry) is seeking a "Sales Account Manager" in Austin, TX.
Account Management
- Execute sales strategy, initiate contract with existing and potential customers, identify needs and sell appropriate products to meet those needs.
- Calls prospective customers and establish buying cycles, customer needs and create a customer-supplier relationship.
- Increases sales in respective accounts.
- Prepares sales information for customers.
- Establishes buying influences, budgets and purchasing criteria for assigned accounts.
- Secures and places orders taking into consideration delivery dates and inventory levels for fulfillment.
- Overseas projects associated with assigned accounts, including but not limited to new development, community management, internal and external communication, support, and maintenance issues.
- Evaluates assigned accounts' business processes and provide recommendations for automation and enhancements that generate additional revenue.
- Collaborates with business development.
- Collaborates with development, marketing, support, community management and QA to ensure the successful launch and acceptable performance of solutions.
- Identifies revenue opportunities within assigned accounts and their community through communications, programs and other activities as needed, collaborating with marketing, community management, business development and support.
- Acts as liaison for internal and external communications with assigned accounts. Manage ongoing conference calls and ensure a positive relationship with assigned accounts. Provide regular status reports and manage task lists on assigned accounts progress for all project areas.
- Manage projects using defined project management tools and communication vehicles.
- Facilitates enhancements to communications, tools, capabilities and product lines.
- Participates in cross functional groups to establish marketing campaigns, product direction and productive solutions.
- Ensures reporting and communications is frequent and bi-directional.
Required Skills/Abilities
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office or related software.
- Japanese and English, ability to read, write, and speak (for a plus)
Education and Experience:
- Bachelor’s degree in Marketing, Sales, Business, or related field
- At least 3 years of related experience is required.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to travel.
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