Job description
ROCHE BOBOIS, world leader in the premium / luxury furniture business with 260+ showrooms in more than 60 countries. We are soon going to be opening our new showroom in Palm Desert and are looking for great Showroom Manager to join our new team!
Job Title: Showroom Manager
Supervisor: General Manager
Location: 73-061 El Paseo, Suites 3 & 4, Palm Desert, CA 92260
Requirement: AUTOCAD, Photoshop, 20/20 knowledge is a plus Experience in the Furniture and high-end luxury retail Industry
Schedule: 5 days a week incl Saturday and Sunday to rotate from 10:00am to 6:00pm
Job Description:
Business Development
- Develop the sales of the Palm Desert showroom
- To be on house calls when required
- To know and apply Roche Bobois policies and have all key information needed to sell (Quick ship stock references, samples, pricing.)
- To assist the sale staff in following up with leads in a professional manner
- Manage sales and design team
- Ensure company sales technique and values are known and used in store
- Work on developing a network of designers and professionals outside the showroom
- Attend events and local gatherings to spread brand awareness
Factory purchases follow up
- Work with logistics to follow up and track factory purchases
- Ensure sales team is providing all necessary information in the system
Customer’s service
- To coordinate with the customer service department the resolution of potential issues with our customers
- To be service oriented and follow up with clients regarding their service requests
- Give resolution decision in timely manner
Merchandising
- Update the store tagging (Prices, special promotion..) and Marketing store tools when needed
- Supervise the settings of the showroom upon corporate policies
- Report any store improvement needed to the general manager and assist on its resolution
Admin/Back office
- Ensure payment reports and transactions inquiries are being addressed
- In charge of the store inventory accuracy and store binder
- Work with logistics to help contacting non responsive customers or push deliveries
Salary: based on experience
Job Type: Full-time
Pay: From $120,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
- Team management: 1 year (Preferred)
- High-end sales: 1 year (Preferred)
Work Location: One location
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