Job description

All the benefits and perks you need for you and your family:

· Benefits from Day One

· Paid Days Off from Day One

· Career Development

· Whole person Well-being Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time

Shift: 8am-4:30pm

The role you’ll contribute:

The RN Educator assumes the role as a professional educator, consultant and resource person for staff and management. S/he has knowledge of current theoretical approaches to the delivery of patient care and the ability to examine and apply relevant concepts. The RN Educator works with all levels of staff, and a variety of health care providers. They design, coordinate and provide education and programs as educational opportunities are identified.

The Patient Experience Clinical Specialist represents AdventHealth Gordon and Murray and has frequent contact with patients, families, physicians, staff and the community. Must present a professional image with strong credibility and project a positive and helpful demeanor while working with patients, visitors, and staff. Deals sensitively and empathetically with patients and families who may be anxious or upset helping to create and maintain a positive image to the community. Daily contact dealing with sensitive/delicate, controversial, and confidential issues requiring diplomacy and a high degree of tact to help facilitate communication between patients and the hospital. Keeps leadership informed of potential liability issues which may need to be addressed.

The value you’ll bring to the team:

· Develops and delivers educational content aligning with the Education Department and organization’s goals and initiatives

· Facilitates scheduled educational activities/inservices and also provides just-in-time training on the patient care units as opportunities arise

· Serves as a “problem-solver” to ensure patients’ and guests’ needs are appropriately addressed and/or assists in facilitating communication to the correct individual who can address their expressed concerns

· Provides immediate service recovery using the ACT Recovery Model as needed under the guidance of the Supervisor. Communicates these instances to the Supervisor and follows up with Risk Management as needed.

· Reports complaints, grievances, and events out of the ordinary in the Origami application

· Identifies opportunities to improve the patient and their families’ experience with the Organization, aimed at preventing events that have a negative impact on patient care

· Assists in education/trainings and patient experience initiatives identified in the Patient Experience Peer Review Committee under the direction of Supervisor.

The expertise and experiences you’ll need to succeed:

• ASN required; BSN preferred
• Three-five years of full-time hospital based patient care experience required
• Critical care nursing experience preferred
• BLS required, ACLS/PALS preferred
• Current GA RN license required

Job Type: Full-time

Pay: $29.48 - $44.22 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

Ability to commute/relocate:

• Calhoun, GA 30701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Nursing: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• RN (Required)

Work Location: In person

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