Job description
Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager to manage our Santana Row location in Santa Clara! This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you! You will need to take the lead in being the face and voice of Makers Market, acting as the brand spokesperson at all times. Makers Market is growing both online and in brick and mortar storefronts and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made.
Learn more about our company and our products: https:// makersmarket.us.
View our other store locations: https://makersmarket.us/locations/
What You’ll Need - Job Requirements
- Minimum 4 years in Retail, preferably with a specialty or premium retailer.
- Preferably a Bachelor’s degree in Business, Merchandising, or Art.
- Proven track record of achieving sales goals.
- Shows creative capabilities
- A passion for handmade products, Made in America, and appreciation of good design.
- Self-starter - resourceful and excellent problem solver.
- Superior customer service and relationship building skills. Friendly, helpful disposition
- Excellent organizational skills and attention to detail.
- Reliable, dedicated, and loyal.
- Can-do attitude, team player, and willing to do what is needed to make the business successful.
What You’ll Do - Job Responsibilities
- Ensure Sales Goals are met in the Store. (May involve retraining, feedback on merchandise needs, partnering with other local businesses, getting the store into local publications).
- Develop special event ideas for the store. (e.g. Maker Trunk Shows, Blogger events)
- Merchandise the store to support our hip, cool aesthetic.
- Take lead sales role in the store on daily basis.
- Train staff and ensure they are achieving their goals, following store procedures, and completing daily responsibilities.
- Run day-to-day Operations (e.g. Reconcile cash and make daily deposits, address store maintenance issues)
- Maintain Inventory accuracy.
- Ensure front and back of the store stays organized and clean.
- Ensure all incoming shipments are reconciled, signed off, and properly priced.
- Follow-up on special customer orders.
- Grow clientele (through capturing customer emails, developing customer relationships, developing loyalty program)
- Drive business to the store by working with our marketing team, reaching out to local hotels and residences, and employing other creative marketing efforts.
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Work Location: One location
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