Job description

PROGRAM DESCRIPTION AND JOB SUMMARY
The Primavera Foundation is a non-profit community development organization that has been providing pathways out of poverty and strengthening the Tucson community since 1983, through a variety of programs and services. Through resource referrals and individualized service planning, the Rapid Rehousing Program aims to help individuals and families experiencing homelessness move as quickly as possible into permanent housing and achieve stability in that housing through a combination of rental assistance, supportive services, and ongoing case management. The successful candidate will be a culturally-sensitive social services professional who has a positive influence on others, thrives on successfully facilitating processes, works at a faster-than-average pace, is extremely disciplined, detail-oriented, and results-oriented, sets high standards for self and others, and demonstrates top-notch planning, teamwork and coaching skills.

DUTIES AND RESPONSIBILITIES (Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by leadership):

• Conduct initial intake/eligibility evaluation and documentation per HUD standards
• Maintain a caseload and work with participants to create individualized Housing Stability Plans
• Assist with housing search and application processes
• Conduct monthly home visits and case management appointments
• Conduct ongoing assessment and review utilizing tools including the SPDAT
• Communicate/coordinate with participant’s other community resource specialists/case management providers as needed
• Assist with applications for mainstream benefits, and verify status of application, and benefits received.
• Complete housing inspections, other move in tasks, and paperwork to program standards
• Maintain 100% accuracy in financial duties such as adhering to eligible costs per HUD regulations, internal expenditure reporting, etc.
• Accurately complete HMIS and/or ETO data entry including case notes
• Create an exit plan that includes referral to resources for possible future needs, reason for leaving and evaluate participant satisfaction
• Maintain a minimum of 95% accuracy related to data entry and case file audits
• Maintain an 80% success rate of people leaving the program stably housed
• Participate in Rapid Rehousing training, HMIS and/or ETO training, and other agency trainings and team meetings as requested
• Participate in monitoring and evaluation activities
• Adhere to and demonstrate Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership
• Other duties as assigned by leadership

OTHER RESPONSIBILITIES

• Ensure that participant files are properly maintained, meeting grant and confidentiality requirements
• Ensure confidentiality of participant information
• Maintain statistical data as required by grant funding sources
• Adhere to all contractual agreements related to individual service planning/resource referral services
• Attend agency meetings as required such as quarterly all staff and resource specialist meetings

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of homeless/low income services and issues.
• Ability to work effectively with program participants, the public, staff and volunteers.
• Ability to communicate effectively and accurately orally and in writing.
• Proficiency with computer systems and software, including Microsoft Office applications including Outlook and Excel, internet, and a web-based database.
• Ability to function successfully and productively with minimal supervision.
• Ability to accurately track services in HMIS/ServicePoint, including any type of payments such as rent assistance.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Social Work or related field
• A minimum of two years of work experience in social services program providing case management services.
• One year experience working with people who are low income or homeless.
• Ability to meet above knowledge, skills, and abilities
• Must be able to obtain fingerprint clearance card. \Must be able to obtain first aid/CPR certification.
• Must have reliable transportation, a valid driver’s license, a clean driving record, current registration, and proof of insurance coverage to attend off site meetings and conduct home visits.

Note: A combination of relevant education and professional experience may be considered in lieu of degree.

• Bi-lingual (English/Spanish)
• Current fingerprint clearance card and CPR/first aid certification
• Experience providing rent assistance to people that are homeless.
• Experience conducting home visits.

PHYSICAL ENVIRONMENT/CONDITIONS

• Office environment with moderate office noise levels.
• Ability to meet with clients in office setting and facilitate deskwork processes on full workday basis.
• Visual acuity and hand dexterity to discern information, complete records and reports, and data enter information into computer systems.
• Ability to travel to other locations as needed for meetings, events, etc.
• Ability to lift 25 pounds.

(This job description is intended to indicate the basic nature of the position and examples of typical duties that may be assigned. It does not imply that all positions within the job description perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Successful candidates will be able to perform the essential functions of the position, with or without reasonable accommodations.)

The Primavera Foundation is committed to a discrimination-free workplace and to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, gender, gender identity, sexual orientation, national origin, age, pregnancy, mental or physical challenging condition, marital or family status, amnesty, political affiliation, status as a covered veteran, or other protected characteristic in accordance with applicable federal, state, and local laws.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Tucson, AZ 85713: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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