Job description

Job Title: Residential Program Supervisor

Department: Residential Services
Reports To: Assistant Director of Residential Services
Starting Wage: $57,000 - $62,000 (DOE)
Classification: Exempt

POSITION SUMMARY: This position is responsible for the day to day oversight and support of residential services including interviewing, hiring, and training staff, maintaining staff schedules, ensuring clients’ needs are met, and maintaining quality home environments, in a specified geographic area.

OUR MISSION is to assist and train those in need, to achieve their maximum potential.

Additionally, we strive to help them live a normalized, integrated, independent, and least restrictive life as possible, in a comfortable, loving environment. It is our intention to give the individuals we serve the same opportunities for growth, support and success that anyone else may have.

DUTIES AND RESPONSIBILITIES:

Include the following and other duties may be assigned.

• Responsible for overall health, safety, wellbeing and quality of life for clients living in the homes supervised.
• Provides supervision, training and oversight of employees providing care in homes.
• Ensures homes are staffed by predetermined staffing ratios determined by rates set with DDA and ensures that clients receive proper coverage in homes to ensure health and safety needs are met.
• Provides on the floor shift coverage due staffing shortages.
• Works with the training department to ensure employees working in homes have completed or are scheduled to complete all needed training such as Nurse Delegation, Core Training, CPR/FA and other required training.
• Monitor and supervise Lead and Direct Support Staff to ensure that each client is receiving the necessary support to participate in the activities and achieve the goals established in their Support Plans.
• Monitor and supervise Lead and Direct Support Staff to ensure that client’s rights are being honored, and that opportunities for choices are being provided and encouraged.
• Monitor and supervise staff to ensure that client’s funds are managed to guarantee needs are met. Will review client’s petty cash and receipts weekly for accuracy and proper usage of funds.
• Ensure that clients are provided transportation for: emergencies when they arise, medical appointments, therapies, work, school and outings.
• Ensure overall quality of care, supervision, and safety of SAILS clients along with proper documentation to the company standards.
• Will oversee, hire, train and provide progressive discipline to the Lead Staff and Direct Support Staff with the assistance of the Assistant Director.
• Will complete initial and annual employee performance review.
• Will communicate home repair needs to the appropriate landlord, Assistant Director maintenance provider or other appropriate persons in a timely manner and ensure needed repairs are completed quickly.
• Will be responsible for the physical moving in or out of all clients, such as setting up transportation, personal belongings, shopping, furniture, bedding and other personal items.
• Will ensure the safety of the site from fire, flood and other hazards.
• Will provide supervisory support and assist Lead Staff as requested.
• Will coordinate staff new hire training before performing duties and supporting clients without direct supervision.
• Coordinate outside and any additional training with Assistant Director.
• Will conduct weekly compliance checks and medication audits of the homes to ensure each home is in compliance with state regulations and SAILS Washington policies, and submit weekly reports to the Assistant Director.
• Attend client PCSP meetings. Collaborate with Residential Behavioral Specialists on designing and developing Individualized Instruction Support Plans (IISP). Coordinate new IISP and or goal revisions with the residential team.
• Review the IISP and PBSP plan every six months with Residential Behavioral Specialists.
• Respond effectively to any client emergency and illness, follow procedures and notify Assistant Director as required.

Work environment—

This position is primarily in the field; work is high pressure and often requires attention after traditional work hours. Extended periods of standing or sitting may be required at a desk while using the computer, phone use is frequent. The employee is occasionally exposed to outside weather conditions.

While performing the essential functions of this job, the employee will be exposed to clients who may ask inappropriate personal questions, display socially unacceptable personal behaviors, use profanity and sexually explicit phrases, make insulting remarks or threats regarding appearance, age, sex, or race, and exhibit defiance, dishonesty, and assaultive or self destructive behaviors.

Physical demands—

While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and hear; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distant, and peripheral vision, color and depth perception, and ability to adjust focus.

Position type and expected hours of work—

Full time. Salary Exempt. Overtime is expected, work hours are typically Monday through Friday 8:30 am to 5:00 pm and frequently requires attention outside of scheduled work hours, this position also requires on-call responsibilities.

LINE OF SUPERVISION:

• Will report directly to the Residential Assistant Director for all matters.
• Will work collaboratively with the following departments to ensure client care needs are met: Compliance Department, Behavior Department, Accounts Specialists and Human Resources

The requirements listed below are representative of the knowledge, skill, and/or ability required.

LANGUAGE SKILLS:

Ability to read and interpret documents in the English language such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before representatives from various agencies, Residents and co-workers.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.

Licensing Requirements:

· Ability to pass a Washington State background check

· maintaining active NAR

· successful completion 75 CORE Basic Training

· Nurse Delegation

· CPR/First Aid

· and other state or agency required training or licensing.

The intent of this Description is to provide a representative summary of the major duties and responsibilities performed by incumbents of the position. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Job Type: Full-time

Pay: $57,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• On call
• Overtime

COVID-19 considerations:
All staff are required to be fully vaccinated and wear a mask in and around client homes.

Ability to commute/relocate:

• Auburn, WA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide a good contact email

Education:

• High school or equivalent (Required)

Experience:

• Supervising: 1 year (Required)
• Developmental disabilities: 2 years (Required)

Language:

• English (Required)

License/Certification:

• NAR (Required)
• CPR Certification (Preferred)
• First Aid Certification (Preferred)

Willingness to travel:

• 75% (Required)

Work Location: On the road

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