Position is located at Fort Lee Family Housing located in Fort Lee, VA.

$2,000 Sign-On Bonus

Benefits

We understand the important role company culture plays in employee longevity. We are committed to offering competitive salaries and a comprehensive benefits package. Some of the benefits the company offers includes paid time off, medical, dental, HAS/FSA accounts, life and disability insurance, retirement, rewards program, and so much more!

To learn more about Hunt Military Communities, please click on the link below.

www.huntmilitarycommunities.com/careers

Position Summary

The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all customers. This includes but not limited to providing exceptional customer service to residents, maintaining resident files, resident retention programs, monitoring and responding to social media, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.

Experience and Qualifications

• High school diploma (or equivalent) required. Bachelor’s degree in Business Administration, Property Management is preferred.
• Strong customer service skills.
• Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers.
• The ability to show houses which may include working in all types of weather conditions.
• Previous experience in sales preferred.

• Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
• Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally.
• Ability to handle multiple priorities with tight deadlines in a fast-paced environment.
• A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required.
• Ability to resolve problems independently and responsibility.

• Valid driver’s license required.

EEO/ADA

Hunt provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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Education

• High School or better