Corporate Insight (CI) is a research and consulting firm known for providing actionable competitive intelligence on the digital customer experience. CI publishes in-depth research on healthcare as well as online banking, investing, insurance, retirement and emerging areas like fintech. For over 25 years, we have helped firms improve the way they serve millions of customers by offering objective feedback and advice on their customer experience.

CI is looking for talented and motivated Research Associates to join our team. Research Associates track the digital platforms provided by the nation’s leading health insurers and health systems, collaborate on written deliverables, learn to work with clients and become subject matter experts in the healthcare industry. Successful Research Associates grow into Analysts, who lead research, present their findings and manage relationships with clients on custom consulting projects. Typical consulting engagements include competitive landscape analysis, benchmarking studies and advice for executives on customer-facing technology and related trends.

CI strives to deliver high-quality work daily, but we like to have fun, too. Our active social committee organizes regular team-building and recreational events. In normal times, we frequent Escape the Room events and have a low-stakes title-winning kickball team. Lately, we’ve been keeping the spark alive through virtual alcohol-optional happy hours, scavenger hunts, trivia nights and more.

CI provides health insurance, vision and dental insurance, and a 401(k) with a company contribution. We also provide paid time off: vacation days, sick days and personal days.

CI is currently operating on a hybrid model at our NY office where team members will be expected to work at our Midtown Manhattan office part of the time. Proof of vaccination against COVID-19 is required to enter the office. Unfortunately, we are not able to sponsor visas for this position.

Specific Research Associate responsibilities include:

• Writing reports summarizing changes to the healthcare digital experiences we monitor
• Detailing competitive insights across a competitive set
• Tailoring research to address clients’ interests
• Managing multiple projects simultaneously
• Keeping current on industry trends and innovations
• Checking data in deliverables to ensure quality and accuracy
• Supporting Analysts with consulting engagements, custom projects and client inquiries

The position is ideal for an entry-level candidate interested in beginning a career in business, consulting or research with a focus on the digital healthcare experience. Your cover letter should outline your qualitative research and writing experience. Successful applicants have a range of backgrounds, including but not limited to, business, economics, English, history and sociology.

Requirements include:

• Bachelor’s degree with a record of strong academic performance
• Exceptional writing, speaking and analytical skills
• Positive attitude, strong work ethic and intellectual curiosity
• Professional writing style with experience writing in multiple styles
• Experience working independently and collaborating with a team
• Experience conducting research and communicating results to an audience
• Attention to detail and very high standards for work

Preferred qualifications include:

• Experience working in a business environment
• An understanding of usability principles

• Experience working with Microsoft Office (familiarity with SharePoint and OneDrive is a plus)

Corporate Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.