Our 10 Federally Qualified Health Centers across the county serve adults and children with or without insurance and regardless of ability to pay. We also operate three mobile clinics that provide medical services for the homeless and the underserved. In 2022, we served 39,000 unique adult and pediatric patients who received high-quality comprehensive health services including medical, dental, behavioral health, psychiatric care, women’s health, pharmacy services, outpatient substance use disorder treatment, and community resource programs.

• Obtains and enters patient demographic information into EHR and registers patients with the highest possible proficiency.
• Obtains all proper signatures for patient consents.
• Schedules patients in the EHR including rescheduling patient no-shows.
• Verifies patients’ insurance benefits including primary care provider for any managed care plans.
• Ensures that all information is scanned into the patient account in the EHR in a timely manner including, but not limited to, patient’s photo ID and insurance card.
• Collects co-pays, coinsurance, slide/nominal fee and balance due from patients and/or guarantors at time of service.
• Reconciles cash/credit collections daily.
• Self-Audits cash change draw daily.
• Communicates with patients via patient facing pre-visit, pre-registration platform in the format of text messaging
• Attends and participates in department staff meetings
• Adheres and follows all departmental policies and procedures.
• Adheres to and Responds to All Emergency Codes as indicated by the department requirements.
• Follows all infection control policies and procedures at all times.
• Maintains patient confidentiality at all times according to the established policies and procedures.
• Emergency duty may be required of the incumbent that includes assisting community or hospital-based organizations or the Red Cross. Staff will be directed to perform other emergency duties based on clinical experience including, but not limited to, responses to threats or disasters, man-made or natural.

Education:

• High School Diploma or GED required.

Experience:

• One (1) to two (2) years of prior experience in registration in a health care/medical setting preferred.

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  Valid Florida driver’s license required