Job description
Job Summary:
Coordinates all aspects of patient registration, insurance verification, and scheduling for patients. Conducts patient interviews by phone and in-person for the purpose of establishing an account, gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Collects out of pocket fees and completes accurate registration.
Education - Required:
Experience - Required:
Experience - Preferred:
Knowledge, Skills, and Abilities - Required:
Knowledge, Skills, and Abilities - Preferred:
Coordinates all aspects of patient registration, insurance verification, and scheduling for patients. Conducts patient interviews by phone and in-person for the purpose of establishing an account, gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Collects out of pocket fees and completes accurate registration.
Education - Required:
- High School Diploma/GED
Experience - Required:
- 1 year Customer service. or
- 1 year Healthcare environment such as a hospital and/or physician office.
Experience - Preferred:
- 2 years registration/insurance verification in a health care setting
Knowledge, Skills, and Abilities - Required:
- Computer and typing proficiency.
- Must be able to combine compassion with strong professional skills.
- Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.
- Must successfully pass the required training in two attempts or less.
Knowledge, Skills, and Abilities - Preferred:
- Knowledge of medical terminology.
- Bilingual.
Location: Lehigh Valley Health Network ยท Patient Registration
Schedule: Full Time 37.5 hours, Multiple Shifts, 7-3pm,3-11pm,11p-7am with Weekend/Holiday Rotation
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