Overview: * Medical Benefits * Tuition Reimbursement * 200 hours Paid Time Off * 401k * Leadership and Career Development Programs

JOB SUMMARY:

The Regional Operations Director is responsible for providing leadership, direction, and administration of operations to ensure that strategic and operational goals and objectives are attained in the context of quality and cost effective service for assigned facilities and programs, including ensuring appropriate mix of funding sources. Monitor facility operations to ensure compliance with organizational policies and state regulatory requirements.

SCHEDULE: Monday-Friday 8am-5pm

LOCATION: Houston, TX

ESSENTIAL FUNCTIONS:

1. Provide oversight for facility and program operations to ensure budgetary and program service delivery objectives are met.

2. Ensure organizational compliance with stated licensure requirements and disseminate regulatory information to Executive Leadership Council (ELC) members.

3. Work cooperatively with the Chief Financial Officer to establish the annual budgets for the facilities and programs. Submit the annual budget to the CEO and the Chief Financial Officer for approval as scheduled. Approve expenditures within signing authority.

4. Ensure facility/program teams work cooperatively with Clinical Quality Improvement department to maintain compliance with regulatory and CARF requirements.

5. Ensure facility/program teams work cooperatively with Access Center and Insurance Billing departments to maintain efficient admissions and insurance billing processing, meeting deadlines and funding criteria as required.

6. Ensure Client Satisfaction Survey is properly administered at each location and results are disseminated to appropriate personnel.

7. Assist in developing and overseeing local Advisory Boards at each location and ensure quarterly meetings are held.

8. Assist staff in development and cultivation of new and existing relationships with community supporters, legislative personnel, insurance referral sources, and judicial system representatives.

9. Assist in the preparation of quarterly or annual reports as required by governmental granting agencies, referral sources or as requested.

10. Ensure completion of Big 5 performance management tool for direct reports by the required deadlines and use of SMART goals to support annual performance compensation review.

11. Role model and uphold the core principles of Cenikor’s culture and contribute to a positive working environment for all team members.

12. Work with the Human Resource Department for staffing, training, employee relations issues, performance evaluations and maintenance of personnel files, documentation and licensure requirements for Foundation staff.

13. Ensure that all employee corrective actions and complaints are documented in compliance with foundation policies and procedures, with the knowledge and assistance of the Human Resource Department and CEO and following local, state and federal and laws.

14. Uphold the core principles of Cenikor’s culture and create a positive working environment for all team members.

15. Maintain strict confidentiality on all client and Foundation matters.

16. Perform additional duties as assigned and consistent with the exempt functions as defined in this job description.

QUALIFICATIONS FOR THE POSITION:

Skills, Knowledge, and Abilities:

• Excellent interpersonal and leadership skills.
• Knowledge of complex activities and operations of state, federal and local legislative bodies, governmental and community agencies.
• Ability to manage resources to meet requirements of multiple funding sources.
• Ability to work with an exemplary character and effective presentation.
• Skilled in strong decision-making.
• Ability to work with attention to detail and the ability to organize.
• Excellent oral and written communication.
• Ability to work with a diverse group of people, drawing from the strengths that difference brings.
• Knowledge of Microsoft Office software required, including specific MS Outlook calendar experience.
• Ability to consistently uphold the Core Principles of Cenikor’s Culture:

o Demonstrate mission of service to our clients

o Positive, respectful communication with both staff and clients

o Demonstrate self-motivation and perseverance to achieve goals

o Role model appropriate, professional behaviors including appropriate client boundaries

o Work effectively as part of a team, helping to set up others for success

EDUCATION:

• Bachelor degree required
• Graduate degree preferred

EXPERIENCE:

• Five years of experience managing a behavioral health treatment program a related field of work required; experience with oversight of multiple programs preferred
• Experience in working with governmental licensing agencies required
• Experience with multiple referral and insurance funding sources required
• Ability to safely, frequently and independently move and handle heavy objects as needed.
• Ability to travel to facilities and other locations by various transportation means up to 40% of time.

LICENSURE REQUIRED:

• Valid Driver’s License required

IMPORTANT NOTES:

Drug Free Workplace

Equal Opportunity Employer

julUcKzDTk