Job description
Description: Since 2004, Seattle Reproductive Medicine (SRM) has been helping families grow through the use of ever-evolving technology and patient-focused care. Our mission is to offer state of the art reproductive health care, so that people can live healthier, happier lives. We are proud that our efforts have resulted in over 15,000 babies over the last 18 years. Over the years the practice has grown to 6 locations and 14 physicians: Seattle, Tacoma, Kirkland, Bellevue, Everett and Spokane.
At SRM, we place our patients first and are committed to offer world-class patient care and service. We encourage people with a desire to provide extraordinary patient care to apply. You'll be joining a team committed to meeting the medical, emotional and financial needs of our patients.
Part Time - Saturday and Sunday
8 hour shifts
We are currently seeking a Receptionist in our Seattle clinic. This position greets and registers all patients, collects insurance information and co-payments, and ensures a smooth patient flow through the reception area. You will work toward the common goal of providing excellent customer service to patients and visitors to the practice.
General Duties
- Greet and check in patients provide excellent customer service.
- Collect necessary fees, documents and consents from patients.
- Maintain clinic flow by preparing for patients. Organize encounter forms and labels for arriving patients.
- Ensure consent forms are appropriately filled out by patient. Follow up with patient if needed.
- Responds to patient questions regarding services in an efficient, timely manner
- Check in patients, reviews demographic information and corrects if necessary. Ensure encounter forms are printed and contact appropriate department per established procedure.
- Obtains copies of insurance cards and enter into system.
- Review daily schedule and prepare for each patient.
- Oversees flow of waiting areas, monitoring patient wait time and communicates delays to patients.
- Responsible for answering or referring inquiries.
- Maintains a neat and clean reception area.
- Maintains brochure displays located in the waiting area assuring all brochures are filled and timely.
- Retrieves all messages from voice mail system daily and notify the appropriate staff.
- Maintains 5 Star Customer Service at all times.
Requirements:
- High School Diploma or equivalent combination of education and experience.
- Ability to work independently and demonstrate good judgment as well as the ability to work as a part of a multi-disciplinary team.
- 1 years’ experience in an office setting.
- Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.).
We are an inclusive company committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
COVID-19 VACCINATION REQUIREMENT
Per Governor Inslee's Proclamation 21-14.1 , employees of higher education and healthcare institutions must be fully vaccinated against COVID-19 no later than October 18, 2021 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination.
Job Type: Part-time
Pay: $21.00 - $23.00 per hour
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