Introduction

Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a(an) Quality Manager with St. David's South Austin Medical Center, you can be a manager in an organization that is devoted to giving!

Benefits

St. David's South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Quality Manager. We care for our communities and employees! HCA Hope Fund in fourteen years reached a historic milestone: $50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Oversight of the quality metrics and reporting required by blood and marrow accrediting bodies.

The Clinical Program Quality Manager is responsible for overall facilitation of (henceforth referred to as “Program”) quality and accreditation including but not limited to all procedures, administrative operations, and the Quality Management Program of the Program, including familiarity with standards of the American College of Surgeons Commission on Cancer (CoC), and Foundation for the Accreditation of Cellular Therapy (FACT), Food and Drug Administration (FDA), The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS), the National Marrow Donor Program® (NMDP), and other applicable laws and regulations.

Scope of responsibility crosses the multiple facilities that comprise the Program.

For FACT accredited programs, the Clinical Program Quality Manager should have a reporting structure independent of cellular therapy product manufacturing.

The Clinical Program Quality Manager shall not have oversight of his/her own work if this person also performs other tasks in the Clinical Program.

Oversight of the quality metrics and reporting required by blood and marrow accrediting bodies.

The Clinical Program Quality Manager is responsible for overall facilitation of (henceforth referred to as “Program”) quality and accreditation including but not limited to all procedures, administrative operations, and the Quality Management Program of the Program, including familiarity with standards of the American College of Surgeons Commission on Cancer (CoC), and Foundation for the Accreditation of Cellular Therapy (FACT), Food and Drug Administration (FDA), The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS), the National Marrow Donor Program® (NMDP), and other applicable laws and regulations.

Scope of responsibility crosses the multiple facilities that comprise the Program.

For FACT accredited programs, the Clinical Program Quality Manager should have a reporting structure independent of cellular therapy product manufacturing.

The Clinical Program Quality Manager shall not have oversight of his/her own work if this person also performs other tasks in the Clinical Program.

Duties include but are not limited to:

• You will apply current knowledge of Commission on Cancer (CoC), FACT, and other external standards in support of the Program’s continuous compliance and readiness for accreditation and re-accreditation.
• You will lead, facilitate and support the improvement of clinical and service quality in the Program.
• You will facilitate the development, monitoring and reporting of quality improvement processes and quality controls for the Program as required by accrediting agencies and in concert with the goals of the Program.
• You will conduct, review and report audits, verifications, validations and/or qualifications to verify compliance with elements of the Quality Management Program and operational policies and procedures. Collects and analyzes data, using quality improvement tools for interpreting statistical data, identifying trends, acting on findings, and formulating plans for continued evaluation/ improvement.
• You will provide reports to Program and medical directors as well as leadership of the hospital regarding deviations from SOPs, pathways and care algorithms.
• You will facilitate development of and compliance with the Quality Management Program.
• You will collaborate with other departments to assure that the Program remains current in standards of other external organizations, for example, the American Association of Blood Banks.
• You will maintain Program records in compliance with facility and third-party requirements.
• You will report regularly on the Quality Management Program to the Clinical Program Director.
• You will coordinate the Program’s quality and sub-committees.
• You will support the Program’s Cancer Committee and sub-committees.
• You will coordinate the Program’s standard operating procedure (SOP) committee.
• You will review, modify, and approve all policies and procedures intended to monitor compliance with standards and/or the performance of the Clinical Program.
• You will coordinate the development and periodic review of SOPs across the Program’s facilities.
• You will report regularly, as required, on the functioning of the Program to all quality and applicable oversight committees. These include but are not limited to:
• Cancer Committee
• Critical Care Committee
• Quality Management Committee
• Multidisciplinary Peer Review Committee
• Blood Usage Committee
• You will appropriately utilize tools including the Model for Improvement (Plan, Do, Study, Act), 6 Sigma, Lean, Failure Mode Effects Analysis (FMEA) and other improvement methodologies in daily responsibilities. Mentor others in their use.
• You will assist with education activities for department and medical staff and assist the director in developing clinical and quality-related educational plans for the Program.
• You will use available technology to enhance data collection, documentation, track outcomes and communicate with other care providers, e.g., Meditech, Metriq, iNavigate, StafaCT, FormsNet and CIBMTR Portal
  

What qualifications you will need:

• Bachelors Degree required
• Masters Degree preferred
• Experience may be substituted for education-clinical healthcare and/or quality/performance improvement
• 1+ year in a healthcare environment
• FACT experience required

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

St. David’s South Austin Medical Center, which is part of St. David’s HealthCare. We are a 368-bed acute care facility offering a range of complex specialties and sub-specialties. Our services include a nationally accredited oncology program with the area’s only adult Transplant and Cellular Therapy Program; advanced trauma care with a Level II trauma center; comprehensive cardiac, stroke and orthopedic programs; full-service maternity and newborn care; and two full-service emergency centers in the communities of Bee Cave and Bastrop. St. David’s South Austin Medical Center is affiliated with the Texas Institute for Robotic Surgery. We offer advanced robotic services for orthopedics, open heart and lung surgery, complex GI surgery, surgical oncology, general surgery, colorectal surgery, and urology. It was one of the first hospitals in Central Texas to combine the use of CT imaging and robotics to detect early stage lung cancer.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Quality Manager opening. Help HCA Healthcare create healthier tomorrows for patients and communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.