SUMMARY

With limited supervision, the Program Coordinator 1 manages and coordinates program operations and processes and provides administrative and operational support to one or more designated educational training programs. This position identifies and resolves issues of limited scope within own work area using guidelines and standards. Works collaboratively with the senior program coordinator to assure compliance with all objectives and regulatory requirements for all programs. The program coordinator's primary duty is providing administrative oversight directly related to academic instruction or training in an educational establishment or department or subdivision of that establishment. The program coordinator will act for and makes decisions on behalf of the Program Director as such authority is delegated and as is consistent with accrediting body guidelines.

ROLE RESPONSIBILITIES

Maintains necessary paperwork, records, and files required to support the program. May share scheduling responsibilities with Chief Residents (as applicable per program).

Advises learners regarding program requirements. Explains program policies, procedures, and requirements.

Directs the workflow and supervises the necessary administrative paperwork, records, complex filing systems to support a program, including fiscal, personnel and learner records.

Plans, coordinates, and executes outreach programs, conferences, meetings, seminars and events to include space, food, publicity, travel, and other technical and administrative logistics

Delivers educational program content through regular presentations, outreach activities, and educational material.

Reviews records and data for accuracy and resolves administrative and logistical problems and transactions collaborating with other team members, state/federal/international agencies and institutions, as appropriate, to identify errors and make corrections.

Prepares analyses and recommendations for administrative decision-making.

Represents the program director to other hospital and/or university offices, the public or outside agencies in matters of administrative consequence.

Compiles data and prepares reports used to monitor or assess program activities and requirements or project future needs.

Prepares budget summaries and long-range budget projections; arranges for international fiscal transactions as required

Maintains records and prepares necessary reports.

Stays abreast of changes to Institutional and University policies and procedures and provides education and outreach in regards to policies.

Performs related work as required.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

KNOWLEDGE OF:
Knowledge of applicable program rules and regulations
Institution and University procedures for coordinating program activities
Considerable knowledge of proper grammar, punctuation and spelling;
Budgeting and financial planning
Medical/technical terminology
Microsoft Office and related software applications

SKILLS:
Planning and organization
Developing and maintaining effective and appropriate working relationships
Critical thinking, problem solving and analysis
Providing general program support
Interpersonal and diplomatic communication with constituents
data management skills

ABILITY TO:
Communicate effectively through both oral and written means
Perform and coordinate administrative functions
Respect diversity and work collaboratively with individuals of diverse cultural, social and educational backgrounds
Maintain the confidentiality of information and professional boundaries
Perform multi-step processing, troubleshooting, and data reconciliation
Work independently to analyze available information and present such information effectively to management

Work Environment:

The Program Coordinator 1 will work in a combination clinical and non-clinical work environment. This position may require travel between the main hospital campus, 10 Columbus campus and various Connecticut Children's satellite offices within Greater Hartford County. Annual travel to regional and/or national conferences for professional development may be required. Remote work may be required.

EDUCATION and/or EXPERIENCE REQUIRED

Education Required: Bachelor's degree in a related field.

Experience Required: Four (4) years relevant administrative experience.
An equivalent combination of education and experience may be substituted for the degree and years requirement.