Provides direct supervision for the professional, competent, safe, appropriate collection of samples from patients. Responsible for management of all documentation related to collection and resulting and subsequent communication to field phlebotomists. Supervises all field phlebotomists.

REPORTS TO: Phlebotomy Coordinator

LOCATION: Nicholasville, KY

STATUS: Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervises Employees – Has a working knowledge of performance expectations for assigned micro team.

• Monitors performance of the staff.

• Takes corrective action for improvement as appropriate.

• Uses independent judgment to make recommendations to Lab Director or technical supervisor.

• Follows established procedures for patient and specimen identification.

• Appropriately performs basic and specialize phlebotomy techniques to obtain specimens; collects and handles specimens in manner consistent with specific test requirements.

• Receives specimens from outside clients, in house deliveries; checks specimens against order for correctness; records receipt in LIS system; attaches laboratory labels and delivers specimens to appropriate laboratory area.

• Performs special phlebotomy techniques including but not limited to: blood culture, infant venipuncture, PKU, butterfly, syringe, heelstick and fingerstick collections.

• Observes and adheres to established infection control policies, including, but not limited to the mandatory use of gloves and appropriate outerwear, hand washing techniques and other universal precautions.

• Identifies specimen, labeling and/or requisition problems that may adversely affect test performance and the correct reporting of test results prior to delivery of the specimen to the laboratory department; corrects problem or notifies appropriate technologist/supervisor if the problem cannot be resolved.

• Able to operate and assist in maintaining lab vehicles (including appropriate use of gas credit cards for fueling and car washes); provide personal vehicle for hospital use if needed (and receive mileage reimbursement); maintain safe driving record; uses appropriate sign out procedures for vehicles.
• Ensure all phlebotomy positions are covered/filled.
• Discuss staffing difficulties with immediate supervisor.
• Train and/or supervise the training of all phlebotomists and ensure competency assessment is completed.
• Make recommendations on staffing needs.
• Perform annual reviews on all phlebotomists.
• Ensure all phlebotomy service personnel maintain positive client/patient-focused attitude.
• Conducts performance management and consults with HR on all disciplinary matters.
• Adhere to strict attendance guidelines.
• Adhere to all HIPPA guidelines.
• Adhere to all Company health and safety guidelines.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• National Phlebotomy Certification with ASCP, AMT or PBT preferred

• Experience in Phlebotomy for at least 3 years required.

• Excellent interpersonal skills & Excellent Customer Service skills.

PREFERRED QUALIFICATIONS:

• Previous supervisory laboratory personnel preferred.

• Certification for at least three years preferred.

EDUCATION:

• National Phlebotomy Certification with ASCP, AMT or PBT. Prefer certification for at least 3 years, mandatory one year.

• Minimum High School Diploma.

PHYSICAL REQUIREMENTS

• Ability to lift up to 50lbs.

• Strong eye hand coordination in order to accurately identify specimens by touch and sight.

• Ability to wear laboratory personal protective equipment (PPE) 3-6 hours out of the day.

• Frequently required to stand and/or sit for long periods of time.

ENVIRONMENT:

• Generally performed in laboratory setting.

• Frequently exposed to laboratory samples, including but not limited to blood, urine and other bodily fluids.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.