Patient Service Rep

Full Time
Lisle, IL 60532
Posted
Job description

Edward-Elmhurst Health includes three hospitals — Edward Hospital, Elmhurst Hospital, and Linden Oaks Behavioral Health — and an extensive ambulatory care network that provides comprehensive healthcare to residents of the west and southwest suburbs of Chicago. Edward-Elmhurst Health provides comprehensive healthcare at more than 60 locations in the suburbs of Chicago.

For the fourth year in a row, Edward-Elmhurst Health has been named one of the nation’s 15 Top Health Systems by Fortune/IBM Watson Health. For the second year in a row, Fortune/IBM Watson Health has named Edward Hospital and Elmhurst Hospital among the 100 Top Hospitals in the U.S.

Job Summary: Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital’s revenue cycle expectations, including resolution of personal liabilities through various payment options.

Location: 3033 Ogden Ave. Lisle, IL. 60532

Hours: Full-time (1.0 FTE) 8am-4:30pm Monday through Friday; Evening clinic hours last Thursday of the month

Required Education and/or Experience:

  • High School diploma or GED
  • Manual dexterity to operate various office machines

Preferred Education and/or Experience:

  • Associate degree in business or healthcare
  • Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
  • Knowledge of health insurances, medical terminology and anatomy
  • Strong data entry and keyboarding skills
  • Knowledge of Microsoft Office Suite
  • Bilingual skills

Required License and/or Certification:

  • A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
  • Benefits offered by Edward-Elmhurst Health include: (eligibility varies by FTE)
  • Medical, dental, and vision
  • 401K
  • Tuition reimbursement
  • Paid time off
  • Fitness center membership
  • Free Employee Parking
  • Plus many other Employee Perks





Location: Edward-Elmhurst Health · URODYNAMICS
Schedule: Full time, Days, 8am-4:30pm

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