Job description
Department: Parts
Reports to: Store Manager
Supervises: Part Counter Salesperson, Parts Service Coordinator
Purpose:
Manages the Parts Department processes and personnel.
Duties
- Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
- Promotes and merchandises parts and accessories in conjunction with other store locations
- Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
- Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
- Submits all parts warranty and return claims within the required time frame to receive maximum credit
- Maximizes use of all order discount programs to achieve management stock order goals
- Ensures all department tools, equipment and vehicles are in good working order
- Manages recruiting, staffing and employee development activities for employees reporting to this position
- And other duties as assigned
Requirements
- Experience leading others
- Basic understanding of financial principles relative to Parts Department operations
- Ability to use Microsoft Office and the internet
- Ability to write and speak effectively to individuals and groups
- Ability to analyze and interpret internal reports
- Ability to work extended hours and weekends
- Excellent customer service skills
- High School Diploma or equivalent experience
- Valid Driver’s License
- Authorized to work in the US
Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer
All positions require pre-employment screening.
#AgProO
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