Hughes Fire Equipment, Inc. Tacoma, WA facility is currently accepting resumes for the position of Parts Consultant. Some general information about the position is listed below. Resumes will be accepted immediately.

Summary of Job Description:

As a Parts Consultant with Hughes Fire Equipment, Inc. an employee will manage, plan, and sell parts from start to finish. The employee must be able to conduct themselves professionally in stressful situations. The employee will be the secondary customer point of contact for scheduling and answering questions.

Essential Functions:

• Receive parts requests from service department personnel
• Research parts, pricing, and lead times as required
• Issue purchase orders for parts
• Enter part information onto work order
• Periodically follow-up on status for backordered parts
• Retrieve parts from local vendors when required
• Maintains and organizes the inventory at the local facility
• Package and ship parts from inventory as needed
• Schedules work – Both in-shop and on the road
• Maintains accuracy of shop calendar and appointments
• Coordinates and ensures parts on-site before bringing work in
• Opens, maintains, and closes work orders
• Ensures accuracy of information on work orders
• Ensures all parts and markup are included on work orders
• Creates estimates for service and repair work
• Advises customers on what is/is not warranty
• Reviews aging work orders to ensure old work is completed and invoiced
• Coordinate 3rd party repairs for warranty and service work
• Coordinate repairs and service to our own fleet of vehicles
• Coordinates transportation of customers vehicles using our own drivers
• Assists with transportation as needed

Secondary Functions:

• Communicate verbally with co-workers and staff to keep a safe working environment
• Follow written and verbal instructions to complete tasks
• Lift light and/or heavy parts on and off a cart, floor, shelf, etc.
• Read and interpret blueprints
• Check and review check lists, work orders, and schedules
• Assist co-workers with lifting parts
• Recognize the differences in parts and tools

Basic Qualifications:

• High School Diploma or equivalent education
• Previous experience with basic hand tools

Preferred Qualifications:

• Experience within a manufacturing or service environment
• Technical or Associate’s degree in a relevant Technician or Technology program or equivalent education and/or mechanical training.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is required to stand and walk over 50% of work time. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and ability to adjust focus.

Compensation:

• Health Insurance (Medical, Dental, and Vision)
• Flexible Spending Account
• Paid Time Off
• 401K with Company Match
• Hourly Wage will be bases of expereince. Starting pay ranges from $18-$28/hour.