Job description

Holiday Inn Express & Suites Lincoln I-80 is in search of a Full Time Evening Front Desk Associate from Thursday to Sunday.

Shift are:

• 3PM-11PM
• Must be available weekends and holidays if needed.

Position Summary: The Front Desk Associate is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. Position Responsibilities:

• Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly)
• Handle reservation requests; check guests in/out; handle guest accounting and cashier functions
• Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales
• Communicate with Hotel Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms
• Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance
• Assist in coordinating special events
• Other duties as assigned by a supervisor'

'This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused

• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborativeWork Location:
• One location

Typical end time:

• 11PM

Typical start time:

• 3PM

Work Remotely

• No

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

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