Job description

About us

www.defytucson.com

https://www.youtube.com/watch?v=D6yvbvBhXL0

Weekend shifts required.

Defy Tucson is Pima County's largest trampoline & extreme air sports park, offering fun for families, gymnasts and friends. We offer an amazing venue for birthday parties, group events and company team building and a pretty awesome summer and winter camp.

Do you love fun and exciting environments? Do you love creating memorable experiences? We are the largest provider of trampoline parks globally, with names such as DEFY, Sky Zone, Rock'n Jump and more.

Our purpose is to drive the active entertainment movement across the globe by creating memorable moments, inspiring participation, and supporting our team members and guests as we achieve new heights together.

We value creativity, innovation, integrity, diligence, customer satisfaction, as well as employee well-being. We apply these values through you to help create an atmosphere where we can continue to be "Purveyors of Awesome".

Job Description:

A Flight Crew/ Court Monitor at Defy will be working directly with customers to provide courteous, friendly, and professional assistance while enforcing safety at the park. They must have great attention to detail and safety, while still maintaining a fun environment.

Safety training will be provided. Having a safe, clean environment is our #1 priority.

Some responsibilities of court monitor include:

Provide outstanding customer service by engaging with customers to enhance experience

Consistent attentiveness and readiness for safety and injury assistance

Ability to identify equipment or customer safety violations

Good energy and positive body language

Ability to communicate with the team and customers on safety issues/rules and regulations

Maintain our standard of cleanliness and presentation on the courts

Establish control in challenging situations and emergency management

Resolve questions and concerns independentlyQualifications· Maintain a friendly, outgoing personality with our guests and team members.

· Provide guests with a safe and enjoyable experience.

· Conduct sales and recommendation of products based on guest needs.

· Coordination of birthday parties and events.

· Conduct daily, weekly, and monthly maintenance checks.

· Assist in managing inventory on a weekly basis.

· Support team lead in all opening and closing park procedures.

· Act as a first responder to emergencies and respond appropriately.

· Help maintain a clean environment; some janitorial duties will apply.

· Must be 17 years of age or older.

· Customer Service and Retail Sales experience preferred.

· Amusement or hospitality experience is a plus.

· Ability to work in a fast-paced environment is a must.

· Able to work a flexible schedule during normal business hours, including weekends and some holidays.

· Comfortable engaging with large groups of people.

· Able to stand for long periods of time and lift a minimum of 20 pounds.A qualified candidate must also be able to follow instructions and be a successful member of our team.

If you have the skills and desire to keep our customers safe and having fun, please apply!

Job Type: Part-time

Pay: From $13.85 per hour

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Are you willing and able to work Friday evenings, Saturdays and Sundays?
• Do you have a previous employer who will write you a reference email or take a short phone call from us about your work with them?

Education:

• High school or equivalent (Required)

Experience:

• work: 1 year (Required)

Language:

• English (Required)
• Spanish (Preferred)

Work Location: In person

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