Opportunities with Reliant Medical Group. When you join Reliant, you’ll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we’re at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you’ll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life’s best work.(sm)

The Picture Archiving and Communications Systems (PACS) Analyst is responsible for equipment maintenance and systems testing, system upgrades and new software installations. In addition, the PACS Analyst is responsible for planning, coordinating, and implementing PACS strategy. They will provide expert consultation services to local markets and other technology resources on PACS technologies and solutions.

Primary Responsibilities:

• High level of expertise and knowledge on various Clinical applications with a focus as a PACS analyst
• Acts as a liaison between the Clinical Departments and Information Services Department, and provides day to day direction and support of PACS equipment image workflow analysis, archiving, auto routing, and prefetching and other related PACS activities
• Works closely with unit operations managers to ensure timely and complete capture of digital image data into the PACS system, as well as, network transmission, RIS validation, and exception handling
• Formulates, designs, and provides direction on projects requiring advanced skills in systems analysis. Interacts and consults with user departments to identify system requirements and solve moderately complex business problems
• Partners with other IT professionals and the business community to develop, maintain and implement system goals, deliverables, milestones, dependencies, workflows, etc.
• Collaborates with end user departments, other IT professionals and teams, and external vendors to troubleshoot and resolve application issues
• Keeps end users informed as to the status of requested tasks and/or issues
• Partners with the business community and end users to ensure ancillary applications are properly maintained and up to date. Maintains test plans and participates in detailed testing of software updates and upgrades
• On call rotation
• Assesses new systems for compatibility with existing systems and alignment with strategic goals and vision
• Assists business community in identifying systems that meet their goals and requirements. Uses advanced technical and analytical skills to determine best approaches to tailoring systems to meet individual requirements
• Demonstrates in-depth knowledge necessary to support users over the phone and desk side. Promptly answers questions and resolves problems pertaining to computers, related to both hardware and software
• Works on assigned Help Desk tickets in accordance with established SLA’s and documents all work done within the Help Desk system
• Produces and maintains accurate, complete, and timely IT and end user documentation and training materials. Performs end user training of new software applications and/or updates to existing applications
• Provides occasional off-hours support, including but not limited to systems upgrades and implementations and on call rotation
• Travels to remote sites to provide hands-on support, as needed
• Provides excellent customer service: communicates in a friendly and professional manner, empathizes with users on system issue impacts, and sets appropriate expectations on issue resolution
• Enhances professional growth and development through educational programs, seminars, etc.
• Ability to comprehend, document, and troubleshoot complex systems operations, information flows
• Ability to employ sound practices to ensure credibility of the system
• Ability to manage projects pertaining to the information system
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of experience supporting PACS systems with direct interaction with radiologists and technologists planning and executing upgrades, designing business processes and planning and executing testing methodologies
• 2+ years of experience with / knowledge of clinical software applications (i.e., Powerscribe, Hologic, Epic, Radiant, Cardi Pacs, etc.), personal computers, and HIS
• 2+ years of experience with / knowledge of common operating systems, database technologies, and networking technologies
• Ability travel up to 25% of the time locally
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Project Management experience
• Solid communications skills, including effective oral presentation and writing skills
• Excellent interpersonal skills to interact effectively with all levels of personnel in discussions and explanations of complex systems
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.