Outreach Specialist
Job description
Minimum Qualifications:
Associate's Degree in a related field required; supplemented by one year of broad work experience, preferably in a field related to senior services; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.
Purpose of Classification:
The purpose of this classification is to provide outreach activities to East Point residents sixty years and older, offering Naturally Occurring Retirement Community (NORC) programs such as transportation, vision clinics, health programs, nutrition classes, physical activities and special events.
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Conducts outreach activities to encourage citizen engagement/participation: visits churches, health centers, neighborhood associations, events, senior residences, or wherever seniors may be; distributes program information and announcements at various events; and collaborates with partners to market programs and services.
Recruits Community Partners: researches potential partners and schedules meetings to discuss NORC and possible collaborations; provides referrals when participants need services and/or information not provided by NORC; designs and coordinates community outreach activities with community partners and volunteers.
Manage occupational therapy and safe homes program: coordinates dates and times with Occupational Therapist, and those who need the service; arranges initial Occupational Therapist assessment; accompanies Therapist; and provides client with recommendations; obtains Assistive Devices as needed and delivers.
Assesses the need for/coordinates home repairs according to availability of funds and volunteer participation.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including occupational therapy recommendations, State NORC recommendations and documentation, and budget documents; reviews, completes, processes, forwards or retains as appropriate.
Prepares or completes various forms, reports, correspondence, and other documentation, including attendance reports, activity reports, transportation vouchers, and Safe Home assessments; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Additional Functions:
Performs other related duties as required.
Performance Aptitudes:
Data Utilization: Requires the ability to determine, calculate, tabulate, or summarize data/information, following a prescribed plan requiring the exercise of some judgment. Includes performing subsequent actions in relation to these computational operations.
Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
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