Outreach and Triage Specialist

Full Time
Boston, MA
Posted
Job description

A reputable nonprofit is hiring for an Outreach and Triage Specialist to join their team.

The Outreach and Triage Specialist identifies and screens Veterans experiencing homelessness at shelters and other sites. This position also conducts street outreach and works to identify and intervene with Veterans and their families who are experiencing or at risk of homelessness. The specialist will engage Veterans in conversations around the Rapid Resolution intervention and assesses for eligibility for services (e.g. rapid re-housing, housing prevention and housing stabilization) to ensure Veterans are placed on the most appropriate housing pathway.

Required Qualifications:
  • Bachelor's degree in Human Services required, with 2 to 3 years of experience.
  • Previous experience with and comfort with outreach (including street and community based outreach) and/or working with individuals who have experienced homelessness and struggle with mental health and substance use issues, required.
  • Experience with case management, navigating community based resources, subsidized housing placements and Veteran status a plus.
  • Strong understanding of and commitment to Motivational Interviewing, Harm Reduction, Cultural Competency, Housing First and Trauma Informed Care.
  • Excellent customer service skills and the ability to communicate professionally with Veterans, team members and partners.
  • Experience with crisis intervention and de-escalation.

Schedule:

Monday - Friday, 8:30am-4:30pm or 9:00am-5:00pm



Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you!

Beacon Hill. Employing the Futureā„¢

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