Outpatient Office Coordinator

Full Time
Raleigh, NC 27607
Posted
Job description
Overview:
Triangle Springs is a 77-bed behavioral hospital located in Raleigh, NC. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Triangle Springs we are dedicated to Changing People’s Lives®

Responsible for greeting guests and receiving calls, determines the nature of their business and directing them to the appropriate staff. Demonstrates excellent customer service skills. Able to perform a wide variety of clerical duties such as typing, filing, copying, message taking or other duties as assigned. Facilitates follow of information through the hospital while adhering to HIPAA guidelines. Works closely with the Business Development and Assessment departments in the patient assessment and admission process. Must be competent in obtaining patient vitals when asked by Assessment Department

Members of our team Enjoy:
  • Working with a highly engaged staff
  • Healthy staffing levels
  • Flexible scheduling
  • Career growth
  • Competitive compensation
  • UKG Wallet – We’ve partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule.

Position Details:
  • Coordinator ensures that office operations and programming in the outpatient department operate efficiently and professionally while providing a high standard of customer satisfaction.
  • Coordinator ensures outpatient programs are compliant with all laws, rules and regulations of federal and state licensing agencies, as well as TJC standards for quality care.
  • Coordinator oversees the work performance of the non-clinical outpatient staff.
  • Coordinator oversees the office processes and procedures to ensure a quality patient experience.
Qualifications:
Requirements:
  • High school degree or equivalent preferred.
  • Valid driver’s license preferred.
  • CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.
Experience:
  • Previous experience on an inpatient unit preferred. Must have experience with clerical duties.

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