Job description

We are Forest Orthodontics & Pediatric Dentistry and we don’t just give our patients amazing smiles, we give them confidence. What’s unique about our practice is that we’re able to treat patients as young as 2 and as old as 202. Now, we haven’t actually had a patient that’s 202 years old, but if we did, we’d totally be down with helping them get a great smile. If you are enthusiastic, reliable, and enjoy being part of an amazing team, we would love to hear from you for an opportunity to join our team as an Orthodontic Treatment Coordinator.

As a treatment coordinator, you would be welcoming new patients and managing our observation patients in the practice. You would be a crucial part of onboarding patients for orthodontic treatment. Some of the key responsibilities of this position include presenting diagnostic records, treatment and fees, and following up with patients/parents.

What does the perfect fit look like to us?

• Excellent communication skills
• Customer service mindset – think always exceeding and not only meeting patients’ expectations
• Consistent Availability
• Excellent Time Management
• Team Player
• Fast Learner
• Positive Attitude
• Long-term commitment

Required experience (one or more of the following):

• Experience in sales and/or customer service
• Previous orthodontic treatment coordinator experience (preferred but not required)

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Office
• Private practice

Ability to commute/relocate:

• Lake Forest, IL 60045: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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