Job description

Taylored FMI LLC is a private equity sponsored, third party logistics (3PL) company. Founded in 1992, the company’s portfolio of services includes: Warehousing & Distribution, E-Commerce Fulfillment, Retail Compliance, Value Added Services, Packaging, and Transportation Management Services. We are an award winning retail experts with warehouses strategically located near the ports of Los Angeles & Long Beach, CA; New York, NY; and Newark, NJ.

Summary:

The Operations Manager will responsible to manage the daily activities in a multi-client 3PL warehouse highly automated distribution center and implement procedures to improve quality, productivity and efficiency. We are looking for a solution driven individual to resolve issues efficiently, cost effectively, while meeting our clients business requirements. Responsibilities to include: providing direction to the Operations team, labor management, managing employee performance, training, achieving daily KPI’s and achieving clients goals.

Essential Job Functions

• Supervise and direct the operations team; build positive work relationships, coach, teach, develop, troubleshoot, and provide performance feedback.
• Manage DC activities to include: inbound receiving, quality control, value added services, product put away, outbound order processing.
• Proactively track status of each process and address potential issues that might inhibit successful completion of any of the processes.
• Responsible for creating and supporting a positive work environment by observing and coaching employees on proper job-related behaviors and providing timely feedback on necessary action plans.
• Ensures that KPI’s and accuracy standards are met and daily goals and objectives are achieved to meet customer requirements.
• Identify opportunities to continuously improve DC activity efficiencies, work quality and our client services.
• Responsible for assigning work, meeting completion deadlines, and reinforcement of our organizational policies, procedures.
• Present problem analysis of operational issues, and recommend and implement solutions in a creative and logical manner.
• Maintain a clean, safe work environment.
• Assist in ensuring the security of the facility, its environment, employees and contents. Conduct operations in a manner that promotes safety and adhere to all federal and state OSHA regulations, and company policies and procedures.
• Complete all necessary warehouse operations records, reports and other administrative projects timely and accurately.
• Qualifications and Skills

Requirements

• 2 Year Degree; Bachelors Degree in Business Administration preferred or equivalent experience.
• 5-7 years Supervisory experience in a 3PL, warehouse, distribution environment
• Knowledge of Warehousing Management System (WMS)
• Exemplary customer service skills
• Must have knowledge of shipping/receiving operations in a 3PL, warehouse, distribution environment
• Ability to work in a fast paced environment and be flexible
• Ability to perform job duties with high attention to detail and accuracy and effectively handle uncertainties.
• Must be PC literate with knowledge of MS Office suites
• Excellent interpersonal, communication and customer service skills
• Bilingual (English /Spanish) a plus

Work Remotely

• No

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 5 years (Preferred)
• 3PL Warehouse: 5 years (Preferred)
• Warehouse supervisor: 5 years (Preferred)
• Kpi: 5 years (Preferred)
• Transload: 5 years (Preferred)
• Warehouse management system: 5 years (Preferred)
• Inventory management: 5 years (Preferred)
• E-commerce: 5 years (Preferred)
• WMS: 5 years (Preferred)

Work Location: One location

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