Good Samaritan University Hospital is a 537- bed (including 100 nursing home beds) teaching hospital and a member of Catholic Health Services of Long Island. With almost 900 physicians on staff, and a level II Trauma Center, we care for well over 100,000 patients annually across the south shore of Long Island. Our reputation for excellence is built on great choices and empowered leadership, and fosters a team that's focused on evidence based practice, continual learning and exceptional quality of care.

The Operations Manager will manage staffing concerns, collaborating on resource utilization, resolving performance management issues, as well as Good Samaritan University Hospital mission by collaborating with managers/nursing directors, radiology management team, radiology nurses and technologists, and radiology support personnel.

Responsibilities will include:

• Manage the administrative, informational, quality assurance, regulatory compliance, and operational functions departments

• Collaborate with the radiology management team, manage direct reports across three departments to ensure compliance with regulatory standards while providing safe, efficient and effective performance.

• Manage transport, telecommunications and concierge department equipment assessment needs, acquisition, use and delivery of service.

• Act in conjunction with appropriate ancillary and nursing departments and hospital committees to collaboratively ensure compliance with standards of care in conjunction with a safe efficient, and effective service to all patients, visitors and fellow employees.

• Coordinate the hiring and performance management of staff to include transporters, mailroom, telephone operators and concierge staff. Develop staff scheduling programs to maximize staff and equipment utilization to minimize overtime.

• Monitoring the budgets of transport, telecommunications and concierge.

• Exhibit a leadership role in planning, organizing and developing the department's capital budget specific to each section's needs. Participate in planning, data collection, and the preparation of reports as appropriate.

• Represent Transport, Telecommunications, and Concierge at assigned meetings, and other internal and external activities. Exhibit leadership behaviors and assume a liaison role with other departments to ensure ongoing lines of communication and quality improvement activities.

• Keep abreast of new developments in Transport, Telecommunications and Concierge.

• Champion the continuing education programs of the departments with a focus towards developing and maintaining employees' competencies as identified by the JCAHO and other continuing education monitoring organizations.

• Act as the primary contact and activation of all emergent messages via Send Word Now.

• Coordinate overnight sleeping accommodations for various weather emergencies for GSHMC staff.

• Oversee activation, budget, payment and all other functions of apple beepers throughout facility.

• Mentor supervisory staff and other subordinates in enhancing their management and leadership skills.

• Serve as a resource to the other departmental managers as appropriate.

Requirements:

• Bachelor's Degree required; MBA preferred

• Minimum of three years of leadership experience desired. Excellent oral and written communication skills essential.

• Minimum of three years related experience, in a hospital setting desired

At Catholic Health your well-being comes first, with comprehensive compensation and benefits; our offerings go beyond the basics. In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we also offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future.