Michael Best is seeking an Office Services and Reception Specialist “OSR” for our Madison office. This position requires 40-45 hours a week onsite, Monday-Friday from 8:00am to 5:00pm, with a daily 60-minute lunch break. Periodically, additional hours (earlier mornings, evenings, or weekends) may be required for specific events, projects, or initiatives.

The OSR will be the first point of contact for all clients, visitors, and employees and must enjoy providing efficient, gracious, and professional customer service. Additionally, they will assist onsite colleagues with drafting documents and correspondence, managing conference room reservations and set-ups, processing onsite inventory and supplies ordering, and in general, assisting with other projects on an as needed basis.

What You'll Be Doing

• Light general office and clerical responsibilities; monitor phones, order office supplies, process mail/FedEx/UPS
• Serving visitors by greeting, welcoming, and directing them appropriately
• Notifying Firm's personnel of visitor arrivals
• Set up, take down, and cleaning/sanitizing of conference rooms for meetings
• Catering orders for office meetings and events, as requested
• Basic events planning, under AOM direction, for office events, client hosting events, and recognition celebrations
• Monitoring of anniversary and birthday calendar and recognition activities
• Supplies inventory monitoring, ordering and stocking
• Working with the Administration & Operations Manager (AOM) to manage space planning, event planning, security key fobs, and facility requests
• Other administrative support across the office

Job Requirements:

Bring Your Best

Knowledge Base & Education:

• High School Diploma (or equivalent) minimally required; higher diploma or degree preferred
• 2+ years combined experience in customer-service, administrative support, or professional services role(s)
• Prior successful experience in a professional services office setting is preferred
• Strong organization skills and high attention to detail
• Excellent verbal, written, and interpersonal skills
• Ability to effectively communicate with various levels of the organization and with clients/visitors
• Multitasking and time-management skills, with the ability to prioritize tasks
• Team player mentality, with a desire to be a part of a collaborative, high-performing group
• Proficiency in MS Office programs, including typing and proofing skills
• Valid authorization to work in the U.S.

The Company

This is an opportunity to work with the Best. We are Michael Best & Friedrich, LLP. We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.

We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

The Location

We have offices in Wisconsin (Milwaukee, Madison, Manitowoc, Waukesha); Illinois (Chicago); Utah (Cottonwood Heights, Salt Lake City); Colorado (Denver, Broomfield); Texas (Austin); and North Carolina (Charlotte, Raleigh, Wilmington); and Washington D.C. Our contemporary offices spaces are ideal for concentration and collaboration supporting our culture of working together to make great things happen for our clients. This position is located in our Madison office.

Why You Should Apply

At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees’ overall well-being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, all programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.

To be considered for this position, please submit an application via our online portal. We are not accepting search firm submissions at this time.

Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as "Michael Best") are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at 414.225.4999 or careers@michaelbest.com to let us know the nature of your request and your contact information.