Job description
At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.
The Office Manager is responsible for providing a safe, efficient and pleasant working environment for around 750 employees at NICE Salt Lake City office. This position also ensures NICE facilities assets are used effectively and support regional requirements.
The schedule for this position is in office Monday - Friday, 8:00am - 5:00pm.
Major Functions/Responsibilities:
- Responsible for all NICE operational accommodation and associated facilities management
- Ensure NICE facilities assets are used effectively and always support regional requirements
- Take the lead in managing real estate and facilities related projects
- Ensure reliable cost-effective services are provided according to best practice
- Manage the utilization, control, maintenance and, where appropriate, renewal of accommodation and associated assets
- Put the employee experience at the fore-front of key projects and office policies and procedures
- Operate and maintain operational facilities in a manner compliant with corporate and statutory health and safety policies, regulations and procedures
- Keep and accurate record of building occupancy and generate reports for management on current building seating occupancy status
- Provide professional estate, facilities and project management support to assist with the development of the NICE estate
- Develop, implement and maintain a systematic portfolio and facilities management audit and improvement program
- Act as escalation point for any NICE issues related to facilities or estates
- Responsible for compliance to all facility regulations
- Member of the CERT Team
Required Education, Experience, and Specific Job Related Skills
Education Requirement:
- Educated to Degree level, with Facilities and Estates experience
Experience Requirements:
- Educated to Degree level, with Facilities and Estates experience
- 3-5 years experience in facility management tasks (vendor relations, cost analysis, and office management)
- Must possess good project management skills
- Commercial acumen with advanced negotiation skills
- Proven experience of preparing and managing complex budgets
- Excellent communication skills
- Flexible approach to travel and hours worked
- Health and Safety qualification or experience in managing Health and Safety is essential
- Dedicated and technically skilled business professional with a versatile and can-do approach cemented together with an eye for detail and transparency. Remaining calm under pressure while maintaining professionalism
- Totally dedicated to customer satisfaction and delivery of associated property & facilities services
- Proficient in all Microsoft Office products to include Adobe and Visio, strong Excel skills are a plus
Experience Preferred:
- Experience working in a multi-tenanted building would be a strong advantage
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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