Job description
The Opportunity
Minimum pay rate: $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Responsibilities
- Run night audit function, reconcile credit card payments, input sales from other systems and manual sales sheets.
- Understand guest folio, explanation of billing and how to make any needed corrections.
- Review pending advance deposits and charges.
- Check guests in and out of the hotel efficiently.
- Quote room rates and room package information.
- Post charges for in-house accounts.
- Read group resumes and know daily activities of group.
- Complete shift closing, drop cash and check payments.
- Secure bankat all timesand follow proper cash handling policies.
- Answer and direct incoming calls.
Qualifications
- Must be 18 or older.
- Ability to work without direct supervision.
- Microsoft Excel experience is a big plus.
- Customer service experience preferred.
Shift Details
3rd Shift
Who We Are
Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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