Purpose:
The RNEC provides Command, Control, Communications, Computers, and Information Management (C4IM) Services, Cybersecurity, and Computer Network Defense to the tenants on the installation. The C4IM Services List defines Army baseline enterprise and mission information technology services provided and/or supported by the RNEC.
The RNEC supports multiple Major Army Commands with diverse missions in a multi-service environment. It defends the network while providing transparent integration and delivery of DoDIN-A information technology services and capabilities in support of battle command for all operating and generating forces assigned to APG.

Responsibilities:

• Apply technical standards and security policy for LAN topologies and components; identify and remediate security vulnerabilities.
• Install, configure, troubleshoot, harden, and support enterprise network devices (i.e. layer 2 & 3 switches and routers). Implement, troubleshoot, and support Enterprise Provider Edge (E-PE) Router, Area Bridging Switch (ABS), Area Core Switch (ACS), Area Distribution Switches (ADS), Edge Access Switches (EAS) and Wireless Access Points (WAPs) equipment and Voice over IP (VoIP) solution; manage CiscoPrime, CA Spectrum, Brocade Network Advisor (BNA), Aruba 6000 Controller, Cisco IOS, Cisco NS-OX and Cisco Call Manager and Unity devices; install, troubleshoot, move, and remove E-PE, ABS, ACS, ADS, EAS, WAPs and VoIP equipment as required.
• Provide local common-user LAN and CAN (Campus Area Network) touch labor (troubleshooting, repairing, etc.).
• Install, configure, support, and troubleshoot converged IP and Multiprotocol Label Switching (IP/MPLS), Multi-Spanning Tree (MST), Domain Naming Service, Spanning Tree Protocol (STP), Media Access Control (MAC), and Dynamic Host Control Protocol (DHCP). Support remote access, wireless networking, virtual private networking, circuit provisioning.
• Monitor the limited geographic CAN and LAN by utilizing enterprise management software to monitor network performance, analyze network activity, and maintain a high level of network availability. Perform network discovery and conduct fault analysis.
• Provide network utilization reports to the COR.
• Manage network equipment/software to include configuration management and capacity management.
• Responsible for development of an updated Quarterly Enterprise System Management Architecture Design Document describing service level offering deployed and planned enhancements.
• Draft and maintain Standard Operating Procedure (SOP) documents for the functional category.