National Account Director

• Deliver on Servier’s strategic goals and optimize patient access with all channels for the innovative products current and future in Servier’s pipeline ensuring rapid access, successful policy development, and effective corporate branding in the payer space
• Establish effective business partnerships with payer accounts. Establish and maintain multi touch points at strategic payer accounts, including the C suite level, to create and communicate the value of Servier’s products.
• Navigate payer organizations to ensure Servier is building relationships with all key decision makers and potential influencers.
• Develop and grow business partnership and ensure profitable formulary acceptance of Servier products to achieve performance goals within assigned accounts.
• Seek out opportunities for synergy and partnership to achieve both Servier and customer goals through active and transparent customer planning
• Drive programs and initiatives that result in increased access to customers and patients
• Develop, maintain, and execute account business plans that deliver on the business needs of Servier.
• Stays well-versed with expert knowledge and understanding of Payers, reimbursement environment, and distribution to contribute to Servier’s strategy of products
• Effectively collaborates strategic account field operations and initiatives with Medical Affairs, HEOR, Pricing, Marketing, Patient Services, and Sales to develop strategy and tactical plans as well as account pull-through plans building a strong and credible Servier presence in selected private and public-sector accounts
• Effectively support Sales & Marketing by providing expert and compliant consultation to the Sales Force, Medical Affairs, and other functional teams on specific payor and managed customers coverage policies and formulary status, as required.
• Ensures all activities are conducted with the highest degree of ethics, meeting all legal requirements and standards, starting always with a mindset of 'doing the right thing'.

• Serves as primary point of contact on SP related issues within assigned account; ensures relevant and timely access to Servier products and partnering with internal cross functional stakeholders to ensure that all contacting requirements are met.
• Development and negotiation of favourable fee for agreements with SPs partners.
• Continually assess performance of Servier’s specialty pharmacy offerings.
• Support the functional implementation of specialty pharmacy, including data strategy & performance monitoring.
• Ensuring we receive robust data sets from Specialty Pharmacies that are actionable is also a key deliverable
• Responsible for the day-to-day business transactions, issues and problems across all Servier products.
• Lead and demonstrate the ability to expand or build long-term executive level account relationships with SP customers
• Gain insights and ensure aligned prioritization, communication and collaboration with customers, including quarterly business reviews.
• Lead multiple aspects of relationships with partner SPs including any future contract amendments
• Remain up to date on current SP trends, best practices, and customer learnings and update strategies to ensure the Servier has a future forward industry leading approach to patient support in channels.
• Share with internal stakeholder’s market observations/trends, best practices, customer learnings to support the development or revisions of strategies and tactics
• Working closely with our Trade & Supply Chain Lead and understanding and influencing our 3PL & SD operations as it relates to getting product to the distribution channel is also critical for success.
• Partner with the patient services team to ensure quality, efficiencies, and performance in delivering operational excellence and meeting Servier standards to ensure patient initiation and support of ongoing treatment.
• Ensure effective communication and collaboration with Sales, Market Access, Legal, Medical, Marketing, Finance, and Patient Services on a routine basis to ensure alignment in a fast-paced matrix environment and around operational issues for expedited resolution and to achieve organizational goals.
• Represents Servier at trade functions, conventions, and educational programs to engage with customer base and strengthen relationships (e.g., Asembia, NASP, AVBCC, etc.)
• Ensure all activities remain in compliance with all corporate, regulatory, and legal guidelines.

• Completes all training needed to ensure high-level product knowledge and account-based selling skills, plus has proficiency in using systems and processes to ensure accuracy in reporting
• Complete Monthly Dashboards and/or Veeva
• Complete Reports, Spreadsheets, etc. as assigned
• Complete Expense Reports within company T & E policy

• Competencies include Drive to Achieve, Engaging Others Through Effective Communication, Business Development, Problem Solving and Decision Making, Strategic Focus, Planning and Organizing Work, Developing Self and Educating Others
• BA or BS degree in science, finance or business related (MBA, PharmD or advanced degree preferred).
• 7+ years of experience in market access or channel accounts
• Experience with formulary access, reimbursement, pricing, contract negotiations and policy development
• Significant experience with national and regional direct account management with responsibility across multiple channel customer types
• Proven long-term relationships with payers (commercial / government payers), distribution and trade (specialty pharmacy), and healthcare systems
• Preferable with Hematology and/or Oncology background
• Strong understanding of pharmaceutical regulatory/legal environment with knowledge of compliance requirements for appropriate interactions and relationships with healthcare professionals (i.e., PhRMA Code)
• Ensures timely and compliant administrative reporting

• Field based role. Travel requirement: Up to 70% travel including overnights.
• This position will primarily cover the southern half of the United States.