Job description

Job Description

Multi-Unit Restaurant Supervisor

We are looking for High Energy, Enthusiastic and Results-Driven Multiple Restaurant Supervisors. Your expertise must include:

• Recruiting and developing top talent
• Meeting and exceeding Profit and Sales Targets
• Ability to deliver an outstanding customer experience- internally and externally
• Great decision making skills: Able to ask questions and take quick, concise action
• A team player and servant leader
• Accept 100% accountability without excuses
• Job Description

The Multi Unit Leader/Supervisor has the following core responsibilities

• Driving continuous performance improvement focusing on leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
• Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
• Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality.
• Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high quality kitchen operations ensuring a commitment to McDonald's operational policies and procedures.
• Leading store management development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
• Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
• Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
• Developing internal succession plan and a deep bench of managers at all levels of store operations by developing store and shift managers and the ability to identify “raw” talent. Candidate will have a clear understanding of how to move capability and performance and a sense of urgency to do so.
• Developing and coaching an understanding of McDonald's Operations and System Standards and driving recruitment of high-potential internal and external talent.
• Fostering and growing strong community connections within each restaurant neighborhood by leading store managers to develop brand ambassadors and maximizing McDonald's community-based programs.

About You (minimum requirements)

• Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management.
• Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results.
• Highly organized, able to multi-task, and easily adapts and respond to change.
• 2+ years of experience in both front of house and back of house/kitchen operation management.
• Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance.
• Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety.
• 5+ years of prior restaurant experience with 3+ years of multi-unit management.
• Proficient computer skills in the Microsoft Office suite.
• Personal characteristics reflective of McDonald's core values and: high-energy, action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.

About our benefits We are results driven company with an intense focus on excellence in eveyrthing we do. Our benefits are competitive and evaluated often to make sure we are adding value. We offer competitive pay and a strong bonus plan – employees are rewarded for both personal and company-wide performance Health, Dental, and Vision insurance, Flexible Vacation policy, Mobile phone reimbursement, Automobile for use Free McDonald's swag and tenure rewards. And of course… complimentary food from McDonald's

Job Type: Full-time

Salary: $70,000-$85,000/year

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Richardson, TX 75081: Reliably commute or planning to relocate before starting work (Required)

Experience:

• McDonald’s/Quick Service Restaurant: 5 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person

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