Job description

Job Summary:

• Interact with coworkers, other City staff, and the public to establish and maintain effective working relationships
• Performs a variety of tasks in the operation, maintenance and calibration of the equipment, instruments, processes and support systems of an industrial water and/or wastewater treatment facility on an assigned shift.
• Assists with the planning, scheduling, and accomplishment of route reading as related to the operations, process, and support systems of a Customer Service Utility Meter Reading Department.
• Learns basic meter reading schedule, billing, and related customer service oriented policies and procedures.
• Reads standard of_ 500 or more water meters on an assigned route and records readings. Uses the hand-held computer (where applicable) to sequence the order in which meters are read in order to increase reading efficiency.
• Read electric, gas, water, or steam consumption meters (as applicable) and enter data in route books or hand-held computers.
• Understand simple geography relating to City streets.
• Leave messages to arrange different times to read meters in cases in which meters are not accessible.
• Reports meter skip or not acceptable for reading
• Visually checks to see that meters are functioning properly and reports defective meters. Inspect meters for unauthorized connections, defects, and damage such as broken seals.
• Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
• Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
• Compares current utility usage to previous usage data to identify possible meter damage, malfunctioning, or tampering situations and/or to identify potential leakage problems.
• Uses a two-way radio to report safety hazards, water leaks, etc.
• Responds to customer inquiries regarding meter reading schedules, billing, how meters are read, and other customer service-related matters.
• Refers problem reads and/or meters that could not be read to a Field Supervisor - Customer Service Operations or Supervisor for follow-up.
• Completes Utility Work Orders. Ensure Work Orders are returned to the appropriate department within the Customer Service Utility Department.
• Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
• Connect and disconnect utility services at specific locations.
• Explains and interprets unusual readings to customer
• Update client address and meter location information.
• Turns water meters on and off, installs or assists with installation of meters and meter boxes.
• Cleans out water meter boxes which may house spiders, lizards, snakes, bees, and wasps.
• Be available for on-call when necessary.
• Report lost or broken keys.
• Performs routine maintenance and custodial duties as required
• Operates within high accuracy standards in meeting daily meter reading quotas.
• Operates a Company vehicle requiring a valid Driver’s License to travel safely to the area in which meters are to be read.
• Performs other related work as directed

Job Type: Contract

Salary: $14.00 - $17.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Pembroke Pines, FL 33027: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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