Member Services Representative
Full Time
Toledo, OH 43613
$10.00 - $11.25 an hour
Posted
Job description
Would you like to join one of the fastest growing brands in the fitness industry? With over 350 locations in the U.S. and internationally, Crunch Fitness is the originator of the no judgments/no limits philosophy. If you're a natural leader who is passionate about helping others, we're looking for you!
WORK WHERE YOU WORK OUT! Crunch Fitness is best known for making serious fitness fun! Our Toledo location is a $3 million-dollar, 29,000 square foot gym filled with awesomeness, including: state-of-the-art cardio and strength equipment, large and small group fitness classes, Ride Studio, Personal Trainers, Fit 3D body scans, a Relax and Recover area with tanning, spray tanning, hydromassage, wellness pod, and so much more!
Reports to:
Reports to:
- Manager
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
- Strong customer service skills
- Membership Sales
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Give all new guests a tour of the facility
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Sell retail products
- Schedule member services: tanning, etc
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Opening and closing duties
- Monthly Department Meetings/Employee Training
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