Job description
Busy GI Practice Seeks Experienced Medical Scheduling Coordinator for a Fast Paced Call Scheduling Department.
Gastrointestinal Specialists is a physician owned private practice specializing in Gastroenterology and is affiliated with Steward Healthcare Network and Beth Israel Lahey Network. Candidate must have a medical background and exhibit excellent customer service and communication skills with professionalism and efficiency. Duties include but not limited to:
Responsibilities:
- Answer multi line telephone system in a call center environment
- Professionally and accurately triage all incoming calls from patients, healthcare providers and others.
- Accurately process all patient and provider messages.
- Schedule, reschedule and cancel patient appointments.
- Accurately register patients within practice management software.
- Knowledge of medical terminology and medical insurance requirements.
- Request and follow-up on all referral authorizations as needed.
- Maintain and respect all patient confidentiality.
- Perform other related duties as required to support the Central Scheduling Department.
Requirements:
- High School Diploma or Equivalent
- Medical Office Experience Required
- HIPAA Knowledge
- Medical Terminology
- Experience with Medical Office and EMR Software
- Ability to Work in a Team Setting
- Excellent Customer Service Skills
- Excellent Communication and Organizational Skills
- Call Center Experience a Plus
Benefits:
- Hourly Wage Commensurate with Experience
- Paid Time Off (PTO)
- Paid Holidays
- Health Insurance
- Retirement Plan
- Free Parking
Job Type: Full-time
Benefits:
- Free parking
- Health insurance
- Paid time off
- Retirement plan
Healthcare setting:
- Private practice
Medical specialties:
- Gastroenterology
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Brockton, MA 02302: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
Work Location: In person
learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.