Job description

Part-Time Clinical Receptionist/Office Support Specialist

The Organization: Oregon Washington health Network (OWhN) is a growing non-profit agency based in Pendleton, Oregon, with an office in La Grande. It is our mission to integrate physical, mental, behavioral and public health services to improve health outcomes and health equity focusing on access, quality, and cost effectiveness.

It is the vision of the ten member organizations of the Network that the citizens of Umatilla, Union, Morrow & Walla Walla counties be the healthiest in our two state region!

The Position: We are currently looking for a part-time Clinical Receptionist/Office Support Specialist to join our team at the COPES (Community Outreach Prevention & Engagement Services) Outpatient Clinic which has a new model of care in Eastern Oregon. The successful candidate will work within a multi-disciplinary team, to assist individuals in accessing resources. The pay range we’re offering will be dependent on the experience and education/training of the successful candidate.

Minimum Qualifications:

• High School diploma or equivalent
• 6 months - 1 year minimum experience in clinical or medical office, preferred
• Experience with computers, software and office equipment; Microsoft Office, Google docs, printers, scanners, telephones, etc.
• Demonstrated communication skills, both verbal and written
• Maintains documentation in accordance with established program procedures to maintain compliance with all legal and professional requirements in a timely manner
• Experience with electronic health records - preferred
• Required to comply with Oregon Administrative Rules, OWhN Policy and Procedures, HIPAA, 42 CFR, Part 2 Federal Confidentiality Statues
• Must pass a reference and criminal background check
• Must pass a pre-employment drug and alcohol screening test

Duties/Responsibilities:

• Greet patients and visitors to the clinic
• Answer, screen and direct phone calls; take messages and schedule appointments
• Receives mail, documents, packages and deliveries; distribute items
• Retrieve patient files, inserts new patient record forms
• Maintain reception are in a neat and orderly condition
• Assists patients with insurance papers and billing questions
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Act as a community resource, assisting in connecting individuals and families to local groups and organizations where, through participation, they will develop natural supports that will sustain them in the future
• Attend agency meetings, as required

*The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills.

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Job Type: Part-time

Pay: $15.00 - $17.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4x10
• 5x8
• Day shift
• Monday to Friday

COVID-19 considerations:
All clients/patients are required to wear a mask, common surfaces are sanitized regularly at all locations. OWhN complies with Umatilla County Health Department, OHA and CDC guidelines.

Education:

• High school or equivalent (Preferred)

Work Location: In person

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