Job description

Raquel Walls office is seeking out a Full Time Medical Receptionist for our clinic in St. George.

Hours will be Monday - Thursday 8AM to 5PM and Friday 9AM - 1PM

Responsibilities and Duties

• Answer the telephone in a courteous and professional manner within 3 rings
• Schedule appointments according to the desired schedule. Organize overflowing paper documents and distribute required information.
• Verify and maintain answering service schedule
• Respect and maintain the privacy and dignity of patients, and assure patient confidentiality at all times.
• Greeting/Check in patients when they enter a medical office.
• Explain necessary medical and insurance forms and gather those forms along with any insurance co-pays.
• Collect and deposit fees according to protocols, prepare and balance daily financial registers and submit all forms and fees to the billing department. Contacting the billing department with questions or if needed answering their questions
• Educate patients on office procedures and policies.
• Input patients demographics, medical history, medications, and social history for new patients.
• Determine the financial status of patients and their eligibility for health services, assist patients in accurately completing appropriate forms and documents for the required information
• Enter patient demographics and information into the software for new patients, along with any verifying any changes for returning patients.
• Schedule, Fax, Scan all required documents for treatment of patient along with all necessary procedures
• Call and schedule necessary exams, labs, appointments with other facilities for proper coordination of care if necessary
• If needed rooming patients, taking vitals, helping the provider with tasks…etc.

Minimum Qualifications
1. Six months of customer service experience involving interactions with customers.

2. Demonstrated basic computer skills involving word processing and data entry.

3. Professional manner and strong interpersonal and communication skills.

4. One year of customer service experience working in a medical office.

5. Medical Assistant Cert or skills a plus!

Preferred Qualifications

One year of customer service experience, especially in a Hospital or Medical Office.

Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.

Demonstrate excellent verbal and written communications skills.

EHR System experience

Has previous experience with billing and insurance for medical.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Healthcare setting:

• Private practice

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Saint George, UT 84790: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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