Job description

Medical Receptionist, Hopedale Office

HMC Offers:

• Nursing Scholarships
• Loan Forgiveness
• Tuition Reimburse
• Excellent benefits
• Quality childcare located in Hopedale
• Wellness Center membership
• 401(k) plan with employer match

Employee Daycare Rates

• Infants (6 weeks to 15 months) - $133 weekly, $27 daily
• Toddlers (15 months to 2 yrs) - $126 weekly, $26 daily
• 2 years to 3 years - $119 weekly, $25 daily
• 4 years to 5 years - $112 weekly, $23 daily

Position Overview

The Medical Receptionist is a patient's first point of contact at the hospital. Must be able to handle the duties of both a receptionist and medical secretary, signing in people and dealing with their personal information. Medical Receptionist particularly need the skills to collect and organize information to keep the flow of patients running smoothly. The hours for this position are Monday to Friday, and rotating Saturdays 7 am - 1 pm.

Responsibilities

• Greet all patients and answer all incoming phone calls, promoting quality customer service.
• Record patient demographic information, insurance, and billing information into the CPSI computer system; research missing information and obtains signatures on required forms.
• Schedule appointments according to individual providers' schedules and the type of service requested.
• Update schedules in the Medical Manager Appointment Scheduler or scheduling book.
• Refer patients in need of payment arrangements or financial assistance to the physician billing office.
• Screen calls to ascertain nature and urgency of inquiry.
• Keep the waiting area orderly throughout the day.
• Order and maintain supplies as required.
• Treat patients and their families with respect and dignity.
• Ensure confidentiality of patients' information
• Performs other related work as required or requested.

Requirements:

• High school diploma or the equivalent is required.
• Some college coursework is preferred.
• Experience in medical office reception is preferred.
• Knowledge of medical terminology is preferred.
• Awareness of patient registration and documentation procedures is required.
• Strong telephone communication skills required.
• Proficiency with personal computers and Microsoft Office Suite is required.
• Good verbal and written communication skills are required.
• Ability to work independently with only general supervision is required.
• Flexibility, organizational skills, and ability to function well under stress are required.

Job Type: Full-time

Pay: $15.00 - $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Hospital Medicine

Schedule:

• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Hopedale, IL 61747: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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